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York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

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Estimated price was higher than final price, so I was

Estimated price was higher than final price, so I was pleased! Will most likely return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Kenny really listened to what we were looking for and

Kenny really listened to what we were looking for and wasn't trying to push us in any way. We appreciated his attention and helpfulness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Greeted and recognize for my visit.

Greeted and recognize for my visit. Easy to communicate with service dept Professional in every way. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very helpful, efficient and always start appnt on time.

Very helpful, efficient and always start appnt on time. Only do what’s needed and won’t do anything not required.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great simple and easy buying process, no hassle no

Great simple and easy buying process, no hassle no pushing to buy until I was comfortable with the buying price. Super happy to leave with the car also made it a little extra special that it was in the show room. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Rich was awesome.

Rich was awesome. He was helpful and easy to talk to through the process without being pushy to make a sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everybody was pleasant to deal with.

Everybody was pleasant to deal with. Didn't feel like we were under pressure to buy it. It was a pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Slow service but did required service on vehicle

Slow service but did required service on vehicle Service person did not seem to be concerned about the service and did not notify me when vehicles was done

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

From beginning to end this was a truly enjoyable

From beginning to end this was a truly enjoyable experience. I didn’t feel pressured and Rich handled all of my request with patience. It did not feel salesy at all. When I found the vehicle I knew I wanted, he did everything possible to get me in it. While I was waiting for financing the manager Tony. Ale and introduced himself and offered me a tour of the dealership. He was so kind and personable it felt like I was dealing with a family friend. Mike went above and beyond for me to ensure I was able to get into the vehicle that I wanted. This is the second vehicle I have purchased from York. I will never go anywhere else. With my last vehicle, I had all of my service done and let me you… Mark and the service department make me feel like family every time. Thank you to the entire team for making my dreams come true!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words Courtney. I will share with the entire store. We are so happy you are part of our family!

They take care of their customers, treat them like family

They take care of their customers, treat them like family which makes it easy to return back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.