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York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

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I have always had a good experience whenever Dealing with

I have always had a good experience whenever Dealing with a Chrysler dealership. This time York was very helpful and knowledgeable. They did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very friendly and engaging.

Very friendly and engaging. They found the exact Ram 1500 I was looking for. N would highly recommend shopping at York for your next truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Never got a call that my vehicle was ready so just had to

Never got a call that my vehicle was ready so just had to hope it was when I arrived back at the dealership.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

David was extremely patient, professional, and courteous

David was extremely patient, professional, and courteous during both of my visits to York! I came in for one of two available Wranglers, and when the first one was not up to my standards, he made sure that I was comfortable in my choice, which I ended up buying the next day! He had an extremely level personality, which I appreciate as a buyer, and made me feel comfortable through the entire process! Kathy, in their finance department, was an absolute peach to talk to as well! She explained everything with my warranty, answered all of my questions with extreme professionalism, and had a great and welcoming personality!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

When I came in service was prompt and the staff was

When I came in service was prompt and the staff was friendly. I felt comfortable and liked the selection available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very friendly and helpful.

Very friendly and helpful. Answer all our questions. Have taken care of getting new tires. Waiting on them to fix the dent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealer service was very helpful and updated my

Dealer service was very helpful and updated my transmission. It is working so much better. Performing well now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly and easy to work with.

Friendly and easy to work with. Patient folks and a pressure free process. Would shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Since this dealership was purchased by York the service

Since this dealership was purchased by York the service department has spiraled downward getting worse each time I go there. This time I dropped my truck off 9-28 checked back about 2 weeks later and they said it was almost done. Continued to hear nothing and each time I called it was the same thing. I finally stopped by on 10/21 and the service manager said oh it’s been ready for some time. Why no call? He said I have had a lot of communication issues here lately. This cost me a rental car for several weeks. Absolutely pathetic

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service personnel was very friendly & informative.

Service personnel was very friendly & informative. The service was completed very promptly. The lounge area was very neat & clean. Had a very good experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.