Reviews
I have always had a good experience whenever Dealing with
I have always had a good experience whenever Dealing with a Chrysler dealership. This time York was very helpful and knowledgeable. They did a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and engaging.
Very friendly and engaging. They found the exact Ram 1500 I was looking for. N would highly recommend shopping at York for your next truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Never got a call that my vehicle was ready so just had to
Never got a call that my vehicle was ready so just had to hope it was when I arrived back at the dealership.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
David was extremely patient, professional, and courteous
David was extremely patient, professional, and courteous during both of my visits to York! I came in for one of two available Wranglers, and when the first one was not up to my standards, he made sure that I was comfortable in my choice, which I ended up buying the next day! He had an extremely level personality, which I appreciate as a buyer, and made me feel comfortable through the entire process! Kathy, in their finance department, was an absolute peach to talk to as well! She explained everything with my warranty, answered all of my questions with extreme professionalism, and had a great and welcoming personality!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
When I came in service was prompt and the staff was
When I came in service was prompt and the staff was friendly. I felt comfortable and liked the selection available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and helpful.
Very friendly and helpful. Answer all our questions. Have taken care of getting new tires. Waiting on them to fix the dent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealer service was very helpful and updated my
Dealer service was very helpful and updated my transmission. It is working so much better. Performing well now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and easy to work with.
Friendly and easy to work with. Patient folks and a pressure free process. Would shop here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Since this dealership was purchased by York the service
Since this dealership was purchased by York the service department has spiraled downward getting worse each time I go there. This time I dropped my truck off 9-28 checked back about 2 weeks later and they said it was almost done. Continued to hear nothing and each time I called it was the same thing. I finally stopped by on 10/21 and the service manager said oh it’s been ready for some time. Why no call? He said I have had a lot of communication issues here lately. This cost me a rental car for several weeks. Absolutely pathetic
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service personnel was very friendly & informative.
Service personnel was very friendly & informative. The service was completed very promptly. The lounge area was very neat & clean. Had a very good experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
