Skip to main content

York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

Want to share your experience with this dealership?

Write a review

Bought my 2022 Jeep gladiator here, the salesman was

Bought my 2022 Jeep gladiator here, the salesman was great, he even make house calls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brian.Gina - House calls - excellent! Thank you for giving a shout out for David Roberts about your recent purchase experience! We appreciate you! - Diane / Customer Care Manager

Exceptional customer service, fast, friendly and

Exceptional customer service, fast, friendly and knowledgeable. Would recommend anyone to get their vehicles serviced there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

CEOQueen - We not only appreciate your business, but for taking the time to post a review about your experience as well. Truly means a lot to us! - - Diane / Customer Care Manager

Terrible experience.

Terrible experience. New 2022 ram. Oil was spilled all down the side of the engine during oil change! Got back to work & oil was all over the bottom of the truck and on fresh concrete. They told me they spilt it down the engine and that’s what I was seeing. Prob was a loose something. They did half way clean my new truck off. Won’t be back. Took it to the dealer for professional service got two young guys who obviously didn’t care.would have gave a 0 if a option

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Picked up jeep from repairs and they let me drive off

Picked up jeep from repairs and they let me drive off unsafe with break issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I love how they take care of details and have fast

I love how they take care of details and have fast services with great and future recommendations. Thanks for the hard work that you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Chris was great.

Chris was great. He made the deal happen. Really really really really really really grateful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

dscotten29 - We appreciate the 5-Star Review for both Chris and our Finance Manager; thank you for taking the time to post. Enjoy your purchase! - Diane / Customer Care Manager

Very impressed and really appreciated it when I called to

Very impressed and really appreciated it when I called to make an appointment for a problem with my car and it was explained to me that although they didn’t have any openings until October , he offered to have me come in within a few days for the diagnosis so they could prioritize their schedule in case it needed immediate attention. Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I'm a longtime satisfied customer at the York Service

I'm a longtime satisfied customer at the York Service Center. Give plenty of details about your routine or repair needs, and they will take good notes so that the result is typically excellent. And don't hesitate to give a critique if needed, since they will endeavor to make revisions. The Parts department and Cashiers are also efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When we called, very friendly customer service personnel

When we called, very friendly customer service personnel answered phone promptly. Was able to get appointment for day and time that worked for us. When we arrived we was greeted promptly and only waited a few minutes before we brought in. In about an hour our car was ready. When we stop at service desk to pay nice friendly customer service personnel gave us a rose for coming to York.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've always enjoyed doing business at York Jeep and Chris

I've always enjoyed doing business at York Jeep and Chris Evans was phenomenal on the sale. Very knowledgeable and attentive and answered all of my questions. Took care of me from entering the doors to driving off with my new Rubicon 4xe. Highly recommend doing business with York, and especially "Captain America"!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bill - In a word, WOW!! Thank you SO much for the awesome 5-Star Review for your recent purchase experience with Chris, we truly appreciate your kind words! Enjoy your purchase and be safe on the road. - Diane / Customer Care Manager