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York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

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This dealership cares about his customers and they go out

This dealership cares about his customers and they go out their way to show the care they completed the test of all chain and looked at all the things that might be affected my car last you look for the address and down the road I appreciate everybody in the service department if I treat you were mutual respect and they all got a kind heart and I was surprised to see they work as a team so I take my hats off to York and the family they represent the Chrysler dealership in Plainfield Indiana one ☝️ love ❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

vblackwell - We truly appreciate that you took the time to post your review about your recent service visit! - Diane / Customer Care Manager

knowledgeable, helpful, customer focused.

knowledgeable, helpful, customer focused. supported an after market installation and was completed professionally and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

erldallas - Thank you for taking the time to post your review; we truly appreciate the feedback1 - Diane / Customer Care Manager

This dealership is best in Indiana and there workers are

This dealership is best in Indiana and there workers are so nice, helpful and kind

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Joben - Thank you SO much for giving a "shout out" and 5-Star Review for Jessenia! We truly appreciate you! - Diane / Customer Care Manager

Updating my lease was seamless.

Updating my lease was seamless. Answered all my questions and followed up after the transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Robert - Thank you for taking the time to post your 5-Star Review and giving a shout-out to both "JLo" and Cathy! Enjoy your purchase! - Diane / Customer Care Manager

Always gets my taken care of right away mark is the go to

Always gets my taken care of right away mark is the go to guy in service always a pleasure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brandon - Thank you! - Diane / Customer Care Manager

York is always a pleasure to deal with.

York is always a pleasure to deal with. Greet you with a smile and always willing to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

JDStanley - Thank you for taking the time to recognize the service staff who you last worked with, we truly appreciate it! - Diane / Customer Care Manager

I made an appointment because my car was leaking but two

I made an appointment because my car was leaking but two days later my check engine light came on and the appointment was so far out I took it somewhere else and got it fix but a few days later it was dripping so I took it to Chrysler and asked them to look at it and call and let me know what was wrong so no calls happened they kept my car four days and told me they cleaned it up it was over filled what I had already got fixed and charged me almost 200 dollars

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service Dept is horrible.

Service Dept is horrible. I'm on my 2nd Grand Cherokee and service had always been horrible at Plainfield locatiob

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are Always friendly and helpful and make sure to

They are Always friendly and helpful and make sure to answer all my questions or concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

lorna - We truly appreciate the 5-Star Review for Brandon! Enjoy your purchase! - Diane / York Customer Care Manager

They performed the service in a timely manner and were

They performed the service in a timely manner and were very professional while doing so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kpierson - Thank you for posting a 5-Star Review for Bridget in service; we appreciate your feedback and your business! - Diane / Customer Care Manager