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York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

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Brought in my Dodge Journey in for a simple alignment and

Brought in my Dodge Journey in for a simple alignment and they wrecked it and then they said they would fix everything and it came back crappy still has been and paint to would not recommend this place to anyone worst service ever. Tell them about how my car is still messed up and they have yet to contact me back to fix their mess up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

York has great service, even after I bought a Lincoln

York has great service, even after I bought a Lincoln I still take my car to Yorks for all my repaired. They take all Service contract and they do great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This was my very first time at this location as I am new

This was my very first time at this location as I am new in town and I appreciated the Exceptional customer service from everyone from the moment I pulled into the service department. I felt like a valued customer and I truly appreciated the kindness #bekind

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have already reviewed this place yet they keep sending

I have already reviewed this place yet they keep sending surveys. Terrible customer service followed by harassment. I absolutely do not recommend. They give you lip service until you complain to management and then finally work on your car. The techs do not respect the service advisor and that just makes it bad for the customers .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I am new to Indiana and went to your company for service

I am new to Indiana and went to your company for service on my 2017 Jeep. They were able to get me in the next day! They were great to work with and was able to sell me a new key and program it. One of my keys got lost in the move. The service was fantastic and I will continue to go there for service. I will be looking for a new car in the spring and I will be going to your company first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very nice and helpful in making my decision on the

Very nice and helpful in making my decision on the vehicle I wanted. Will recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Terrible service.

Terrible service. I originally brought my car in because I had a screw in the tire. My car was there for over three hours for a tire repair and oil change. Upon picking up my car, I got on the interstate in my car began to shake like it was going to fall off. I was told that I needed to bring my car back, but needed to bring it by 515 because the shop is closing at 6:00. Apparently, the wheel weights were not place back on the tires, and the tires were not balanced. The previous time I had came to the same shot for an oil change, I told the service agent that I had a low tire. Upon getting my car this time, the technician failed to even put air in my tires. Just seems like service isn’t a priority for this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joel was very helpful in making the purchase and put my

Joel was very helpful in making the purchase and put my kind at ease. Sean helped explain the financial part in terms I could understand. I will recommend York to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Smooth and easy process, Mitchell gave the best

Smooth and easy process, Mitchell gave the best experience in my first time shopping. I would highly recommend York in Plainfield and Mitchell for a first time experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Is a great place to buy a car everyone's very helpful

Is a great place to buy a car everyone's very helpful very knowledgeable and I bought my Jeep for an engage there very happy with the place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.