Skip to main content

York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

Want to share your experience with this dealership?

Write a review

Multiple times within 2 years of service this department

Multiple times within 2 years of service this department has fallen short of adequate performance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Please give me a call to discuss your experience. Your feedback is welcome. We are always striving to improve.

Employees are very knowledgeable and friendly.

Employees are very knowledgeable and friendly. Fast service and very helpful keeping me informed through the whole service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service manager I talked with was very polite.

Service manager I talked with was very polite. Price of services was reasonable and everything was explained.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Asked for a 5 tire rotation and got 4.

Asked for a 5 tire rotation and got 4. I understand that they’re doing some renovations there but there’s nowhere for customers to park out by the service entrance. I had to park in the employee lot. Overall a disappointing first experience there. I’m unsure if I will return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had an appointment for 7 weeks, on the 3rd day the

Had an appointment for 7 weeks, on the 3rd day the vehicle was there they worked on it. $2600 later, my vehicle acts like it's going to die when reversing it wasn't that way when I brought it in. I'm sure I will be told it's not related to the service I had completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Got there early, and was waited on early as well, staff

Got there early, and was waited on early as well, staff courteous & informative! Always appreciate the extra smiles they give!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was extremely welcoming and friendly when we

Everyone was extremely welcoming and friendly when we walked in. This was the best car buying experience I’ve ever had and the least stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kenny was great!

Kenny was great! Worked amazing with us finding out perfect truck! Thank you to everyone at Dodge!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

After waiting a month for an appointment my car was not

After waiting a month for an appointment my car was not looked at on the day it was supposed to be. It somehow got put on hold of which I found out about only because I called to check on it as no one had called me. Not the worst thing that could happen but I had a rental and shuffling family cars so just was a bit disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

He was Knowledgeable, companionate, he made it easy,

He was Knowledgeable, companionate, he made it easy, helpful, great conversation and we felt at home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.