Porsche Hawaii

This has been going on for years...very poor, snobbish service. This dealership only likes you if you have a newer model and you frequently trade up on your vehicles. If you do not do that, you are beneath their shoes. It is supposed to be a place in which you are cherished as a customer of a high end vehicle. But god forbid if you decide to baby your car and keep it forever, you will be persona non grata at this dealership.

Very helpfull not pushing sounds like they have nice cars well carred for. Thats my voice

I seen a listing for a vehicle that I was interested in and went to inquire about it. Was taken to vehicle and then was told to take it out for a drive. No judgement, no questions. I got to do a real test drive with the type of driving I do, in areas that I drive. About 40 miles and over an hour of driving later, we arrived at the shop. Instead of getting pushed into purchasing, we talked about the vehicle for about 30 minutes. Sales person actually knew everything about the vehicle and answered my questions truthfully. I was never felt any pressure to purchase anything. Very laid back atmosphere. Transaction of purchase was quick and easy. Normally an hour or so of paperwork only took 15 minutes. After the purchase, I didn't have the feeling of buyers remorse, or regret. It's this type of environment that makes shopping for a vehicle actually something that can be enjoyed. Definitely would go back again.

Porsche Hawaii was very responsive to my inquiries. The personnel are very knowledgeable and personable.

I was sure I spoke to your "Internet" sales person and explained what I was looking for. This was a great car just not in the price range discussed. Thanks

Thanks to Ron and Ash for getting me a fantastic deal on a absolutely flawless Macan. Their expertise and relaxed professional manor made the purchase a breeze. When you’re ready, see these guys, they get it done! Mahalo Ron and Ashe, super stoked, Robert on the NS

I recently had the wonderful experience of having my Macan serviced by Jason and team at Porsche Hawaii. I titled my review Anything But The Mainland because, I my experience with making the appointment was less that excellent. I'd received an email from Porsche saying it was time for my first service. I called the number. The gentleman who answered asked me what I was bringing the car in for. I told him that Porsche had sent an email. He asked me to find the email and read it to him. As I was driving, this was not possible. He looked up my account and determined why I was bringing my car in. I requested a time of 9:30. He said I could have 9:15 or 10 am. I took the 9:15. The next day, I went online and easily changed my time to 9:30. This is something he could have done. He asked if I needed a loaner; I said yes. When I got to the dealer, there were no cars available. Again,something he should have known. Once I checked the car in, all was good. Made even better when I asked If I could make an appointment directly in the future!

Jason is the Super duper guy, I like the service he provided for me. Good explanation abut problem what my car had. He is easy to tolk to. He understand what I said. I just like the guy.

Jason helped me to make a service repair from Maui to Honolulu a smooth and painless experience. He communicated often with updates and was very patient with all of my questions and concerns.

The service dept and parts dept were excellent. All personnel, including the receptionist, and facilities were also excellent. Also, our courtesy shuttle driver, Jared, was extremely great.