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Jeff Wyler Springfield Chevrolet

(2,143 reviews)
Visit Jeff Wyler Springfield Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 488-3511 (833) 488-3511
Used (833) 472-9299 (833) 472-9299
Service (937) 906-2071 (937) 906-2071

Reviews

(2,143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Springfield Chevrolet from DealerRater.

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Went in for recalls airbag light still on

Air bag light still on. Says will cost 150.00 to turn off. This was one of the recalls ridiculous. Not good service at all

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great staff and very helpful!

service was excellent. service was fast and inexpensive I recommend them to anyone. anytime I need a service done to my vehicle I will definitely give them a visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great, friendly staff.

Great, friendly staff. Quick, excellent service. Very happy with my experience at this dealership. I was treated with respect, and dignity. That is hard to find these days. Tassha made me feel very important, and at ease, with the service being done to my vehicle. I will absolutely return to this dealership in the future. Thank you for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Feedback survey

Mr. Loney the sales representative was very friendly and knowledgeable in helping us with the purchase of our vehicle. We were told the vehicle would be detailed and ready for pickup the following morning around 10:00am, but arriving at around 1:00pm it was not cleaned we had to wait for it to be detailed. We only received one key for the vehicle and was promised a second one which took awhile to receive and was told it was a courtesy to get a second key. We have bought vehicles before and have always gotten two keys at the time of purchase. Also we were promised a touch up paint tube to get some scratches on the vehicle filled in which was supposed to be in about a week or so but only received it when we came to have the second key programmed and I had to check with the parts department which had no knowledge that the paint was ordered, but the representative was very helpful in obtaining it for me and instruct mehow to apply it to the scratches. we received it over a month later when we came to have the second key programmed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service dept overview

Great service and friendly staff. I appreciate the help and guidance I get while having my car serviced. Great coffee while waiting for my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service!

Jeff Wyler treated us with respect and courtesy. It was my sons first car, and they walked him through every step, even though I was there, they took care of him! The salesman was confident and knowledgeable. Great friendly service with a smile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They get the job done!

I dropped my SUV off for service and next thing you know, it’s done! No need to drop it off at least for me because once I get home it’s usually done. They get the job done and they perform great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

100% credit approval

when they say 100 % credit approval, Brian Lannon works hard to make it happen !! an overall friendly, atmosphere! He was determined to get me into a car that day, and he did just that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Routine service maintenance

I got in, got my truck serviced, and got out. All in less than the one hour time frame promised to me by the service rep. The price was reasonable for the service as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

Called and ordered a tire, they had it next day. Came in and had it installed. It was quick and painless, everyone was great! Will definitely recommend Jeff Wyler Springfield for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.