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Jeff Wyler Springfield Chevrolet

(2,143 reviews)
Visit Jeff Wyler Springfield Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 488-3511 (833) 488-3511
Used (833) 472-9299 (833) 472-9299
Service (937) 906-2071 (937) 906-2071

Reviews

(2,143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Springfield Chevrolet from DealerRater.

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You been told this before

I am not going to write some long explaintion let just say that people don't need to be told that. "you were told this before" when they declined service that may have been done somewhere else.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

oil change

Came in for 150k check up and oil change. Brian and Jeff took care of me as always. Since I work remote I normally work from the waiting room while getting serviced. They even offered their lunch room / waiting area to me to work from since its not so darn sunny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and Wyler Care

Dropped my truck off as scheduled and received a call at the scheduled delivery time...the oil change was completed ahead of schedule. I was contacted and was able to get the truck back sooner. Great customer service...exactly the reason I keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick response to issues and questions!

Russ Heaton is the BEST ! Very helpful and answers questions in a timely manner. His experience is very good and he knows what he's doing ! Thank you Russ !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easy,affordable, enjoy able

The service team at Jeff Wyler chevy are top notch. they make the whole hassle of having your car serviced..a none hassle. Friendly staff who are upfront about cost and services they provide.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Horrible!!

Staff was rude and uncaring, dropped off my car only to see them roll the window down in the rain, Spoke to Jeff Hawkin (service Manager) and was advised my appointment at 10:00 was to meet with him not when the car gets serviced. simple oil change should not have taken 6 hours.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

AMAZING!!

Everything went so smooth, everyone was so nice and helpful. It was fast too very clean and welcoming definitely recommend to everyone. They had hot chocolate I appreciate it that most only have coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

fast and efficient

They did fast and efficient service. Missed a cracked right rear wheel but was inside and not easily seen. Replacement wheel was purchased at NTB and accident averted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service!

I took my van in for a recall. The girl at the desk was very nice. What I loved most was the shuttle service. Sonny is amazing! He was so kind. He should get a raise! It was nice to meet someone like him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Routine check-up

Personnel always friendly and helpful. Always on time when schedule appointment. Brian Sagraves was gentleman who took care of our vehicle. All of them in the Chevrolet service center are very courteous and friendly. We would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.