Skip to main content

Jeff Wyler Springfield Chevrolet

(2,143 reviews)
Visit Jeff Wyler Springfield Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 488-3511 (833) 488-3511
Used (833) 472-9299 (833) 472-9299
Service (937) 906-2071 (937) 906-2071

Reviews

(2,143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Springfield Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

great

went over and above to get it done terry smith stayed late to close the sale gave me all of the info i needed about the 2015 buick verona

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast service

Took my 2016 Silverado in for repair, 2 hours and had my truck back and good as new. I would and will take my vehicles back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Efficient and friendly

The Factory recall, took just minutes. Friendly staff, Lance remembers me and explains what was done. Nice waiting area, with TV and drinks available. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Charged me $1000 for a repair that I didn't need.

I brought in my 2012 Hybrid Sonata in because I was having trouble getting it started. It would ding and give lights and go into auxiliary mode But not start. They said that my power relay assembly inside the hybrid battery was bad and charged me $1000 to fix it. They called and said it was done and guess what? I get in there and it's the same EXACT same problem. Same lights and everything. They call the next day saying my 12V (regular car battery) is bad and want $400 to replace it. I went to Advance auto Parts and got the battery and replaced it myself in Jeff Whylers parking lot for $170 and boom. My issue is gone. Why in the heck wouldn't the "experts" start with the simple repair first? Such as put my battery on a charger? Why go straight to a $1000 repair? They will not give me my money back and insist that the power relay assembly was in fact my problem but I am not stupid. The issue was the EXACT same after the repair. I would not recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Terrible

Bought a used truck. Took it home the first day and the blower only works on high. Tried to get someone to fix it and the only thing they wanted to do is sell me insurance.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great people!!

Great service and people... Service department is always so nice and friendly. They get me in and out in reasonable time. Thank you for being friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Beautiful Ruby

Love my beautiful Toyota C-HR. Her color is ruby flame pearl but I call her Ruby! She had her one year check up today at Jeff Wyler’s. in Springfield and they took great care of her. They also took good care of me. They listened and followed through; were polite and considerate. Great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New car

I bought a new car from them and within 2 weeks the brakes totally went out. They went over it with a “fine tooth comb” and could not figure out what was wrong. Eventually they replaced the master cylinder even though they could not say for sure that was the problem. After keeping the car for 2 weeks they want me to come and get it and drive a possibly unsafe car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

great staff!

My lease was up and time for a new one, I had a 2015 equinox. Very happy with it though no back up camera. The new ones come standard with it. My dealer was able to find a used one(2017) with all the same bells and whistles I had, plus a back up camera for a few less dollars a month. Couldn’t be happier with the easy transition from lease to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

First time

I would recommend called my not using the web page to schedule service. They took care of me even though the schedule was messed up. Did not feel they were overly friendly though.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.