Reviews
great service
tia herbst was great - has a good customer relationship. service was quick and efficient. local to where I live. got a free care wash after I was done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceeds expectations !
I was very pleased with the purchase of my 2012 Mercedes from Wyler Springfield , From the beginning to the end everything went smoothly . The personalized service and attention to detail was outstanding . The sales personnel , managers and finance manager are all valuable assets to this dealership .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great sales experience
I went into the dealership knowing which vehicle I wanted to try. I went in with a pre approval from my current bank. Ann was able to do most of the paper work on my lunch to expedite the process. D J was able to negotiate a lower rate, which turned into a lower payment then the current car I had. Both made this experience a good one and I will return when it is time for a trade.
Had oil change with reset of service needed indicator.
Service indicator was not reset having to make another trip over there to have it done.. Not very happy that us was not taken care of at the time of service
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Maintenance program
The 2 yr/ 25,000 mile free maintenance program was a real plus. It was easy to schedule and they were knowledgeable about the features. They helped me figure out a few features I had questions about. A pleasure to work with Jeff Wyler Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
fast friendly service
I always feel very confident that I'm driving a car that has been totally checked out so that all is safe and in great working order!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
price way too high
the price of my right tail light was too expensive. taillight on amazon was lower than $100.00 dollars.I don`t mind paying for labor , but $300.00 for a tail light is too much. IT really sucks. would suggest doing it your self. that`s my review.very unhappy.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Routine maintenance
Online scheduling, made getting my car into get serviced quick and easy. The service department was fast, friendly and efficient with getting my car serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice experience
Was very pleased with Mike White's down to earth manners and honesty. I am happy with our negotiations and the vehicle. I was a little weary from spending 6 hours to complete the deal. Too much running back and forth between buildings to get finished.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
First vehicle review.
Took my vehicle in for it's first review. Everyone was nice, professional and very thorough. I was well pleased. Will definitely fill confident in returning.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
