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Jeff Wyler Springfield Chevrolet

(2,143 reviews)
Visit Jeff Wyler Springfield Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 488-3511 (833) 488-3511
Used (833) 472-9299 (833) 472-9299
Service (937) 906-2071 (937) 906-2071

Reviews

(2,143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Springfield Chevrolet from DealerRater.

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great service

tia herbst was great - has a good customer relationship. service was quick and efficient. local to where I live. got a free care wash after I was done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceeds expectations !

I was very pleased with the purchase of my 2012 Mercedes from Wyler Springfield , From the beginning to the end everything went smoothly . The personalized service and attention to detail was outstanding . The sales personnel , managers and finance manager are all valuable assets to this dealership .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great sales experience

I went into the dealership knowing which vehicle I wanted to try. I went in with a pre approval from my current bank. Ann was able to do most of the paper work on my lunch to expedite the process. D J was able to negotiate a lower rate, which turned into a lower payment then the current car I had. Both made this experience a good one and I will return when it is time for a trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had oil change with reset of service needed indicator.

Service indicator was not reset having to make another trip over there to have it done.. Not very happy that us was not taken care of at the time of service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Maintenance program

The 2 yr/ 25,000 mile free maintenance program was a real plus. It was easy to schedule and they were knowledgeable about the features. They helped me figure out a few features I had questions about. A pleasure to work with Jeff Wyler Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

fast friendly service

I always feel very confident that I'm driving a car that has been totally checked out so that all is safe and in great working order!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

price way too high

the price of my right tail light was too expensive. taillight on amazon was lower than $100.00 dollars.I don`t mind paying for labor , but $300.00 for a tail light is too much. IT really sucks. would suggest doing it your self. that`s my review.very unhappy.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Routine maintenance

Online scheduling, made getting my car into get serviced quick and easy. The service department was fast, friendly and efficient with getting my car serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Nice experience

Was very pleased with Mike White's down to earth manners and honesty. I am happy with our negotiations and the vehicle. I was a little weary from spending 6 hours to complete the deal. Too much running back and forth between buildings to get finished.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First vehicle review.

Took my vehicle in for it's first review. Everyone was nice, professional and very thorough. I was well pleased. Will definitely fill confident in returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.