Reviews
Good timely service. Brandon was a huge help as always. i
Brandon has always been very helpful everytime I need service. My silverado and equinox both get service done at jeff Wyler Chevrolet. I appreciate the speed and courtesy each time I visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chevy Service
Jeff Wyler Chevy Service always goes above and beyond. However, on this visit they exceeded even that. I had an appointment scheduled then needed to cancel because of a meeting. The meeting ended up over earlier than expected. I stopped in to see if I could still get in. Suspension was making a noise. They took me in right away! To make a long story shorter, a right front wheel bearing was out. The Service Department got the part installed right away and allowed me to get back on the road. I service and repair life saving medical equipment and having a reliable vehicle is critical. Thanks to the service department my 2012 Sonic Hatch has over 228,000 on it. I bought it new. Thank you all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
WOW!!! Talk about quick service!! Thank you so much!! #WylerWay
Fast, professional service
The service involved ordering and installing a tire--on short notice--to replace one destroyed by a road hazard. Rachel and the Toyota Service technician go this done, plus an alignment check, in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow that is QUICK! Thank you so much! #WylerWay
Excellent service
Everyone is friendly and professional they listen while i explain what going on with my vehicle i was given an estimate for my approval before they started servicing my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AWESOME!! Just what we like to hear! Thank you!! #WylerWay
Plain rude
Rude,short, not very informative. Had no clue why I was there and made an appointment. GM even called to make the appointment to have my truck looked at.. service dept is ran terrible and I myself is a service manager for a larger heavy equipment manufacturer.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry you feel this way. Please discuss this matter directly with our General Manager Jay Lawrence, or email socialsupport@jeffwyler.com so we can find out more about your experience and try to resolve this for you. We take feedback very seriously and thank you for sharing it with us.
Friendliest
I worked with Big 'A'. Andy was super friendly and very helpful. The negotiation process was simple and EVERYONE on staff receptive and attentive. Best experience I've had going through this process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much! #WylerWay
Excellent Service
Excellent Service. I was keep informed of the progress of repairs every step of the way. They did a wonderful job repairing my car. I definitely will return there for any future needed repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome!! Thank you!!! #WylerWay
Recall repair
After receiving letter from GM, I got an appointment right away at Jeff Wyler service dept. as they had all parts in stock for the recall repair. Since it would take a few hours, he et me up with a shuttle ride home and also back to pick up my car. Shuttle driver was pleasant and prompt, repairs were done as promised and there was no charge to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your comments and business! # WylerWay
positive
When I called in to make the app. I was told it would take about 2-2 1/2 hours to do the job, and that was what I was expecting. I was pleasantly surprised that after only 45 min. they were done. Thank you for the very good job done quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Treated rudely and overcharged
made an appointment with the service center at this dealership to bring in my 2015 Chevy Malibu for a left front wheel bearing. Upon my arrival I was informed that they would have to run a diagnostic to ensure that that's what it was. Dealership ran their diagnostic apparently checking everything else including back brakes wheel alignment Etc to come back and tell me that I was correct in the first place and it was a left front wheel bearing and they wanted $105 plus tax for this service. Was then quoted a price of almost $500 to repair this in addition to the hundred and some dollars I had already spent for them to look at what I already knew was wrong with the car. This price is approximately $200 more than any other place wants to do the repair and the gentleman named Jeff in the service department was very rude And the gentleman named Jeff in the service department was very rude. I would and will never frequent this dealership again as I think they are a bunch of con artist
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry you feel this way. We try to be as competitive in our pricing as possible. Our diagnostic tests are very thorough and help ensure we can uncover everything we need to in order to provide the best solution. We will share your feedback with our service director. Thank you for letting us know.
