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Jeff Wyler Springfield Chevrolet

(2,143 reviews)
Visit Jeff Wyler Springfield Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 488-3511 (833) 488-3511
Used (833) 472-9299 (833) 472-9299
Service (937) 906-2071 (937) 906-2071

Reviews

(2,143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Springfield Chevrolet from DealerRater.

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Jeff Wyler Springfield Always Meets My Needs

Everyone in the service department goes above and beyond to meet the customer's needs. I feel relaxed taking my car in for service knowing I can put full confidence in the honesty and expertise of the mechanics and service department. When the scheduling department heard I was going on a long trip with my car, they were able to get me in the same day- so efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great dealership with great sales people!

Jordan Holt is always helpful, honest, and works every deal he can to ensure my family and I are in the car we need and want with the best price available. He treats us like family when ever we deal with him, be it in person or on the phone. Even though I deal mainly with Jordan, Jon Brown has help us out immensly as well. He gives us the same treatment and respect even though we purchased our vehicle with someone else. It is because of there two that I will continue to return to Jeff Wyler and recommend it to everyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

No pressure sale

Roger Lewis was very straightforward and helpful. We appreciate your no pressure attitude and professionalism. We will continue to be Wyler customers. Thanks for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

worst dealer of automobiles you can find in springfield

Horrible communication from the salesmen, prices marked way up, false advertising on the internet for there services and products, they hassled me about having a vehicle transferred to the Springfield location from another location when there website says it is no charge. They told me that they wanted to know that I was going to buy it before they were going to go get it. Another vehicle is advertised on their website in big bold letters BLUETOOTH /SUNROOF so I had them transfer it so I could test drive it, when I went to the dealership for the test drive low and behold it doesn't have sunroof. I'm very appalled at the service this dealership has and will not be doing business with them anymore!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Folks!!! Very good to work with!

We located the Toyota Rav4 on-line and drove from East Tennessee to Springfield to buy the vehicle. Tim Sheerin and Jordan Holt were very helpful and made the process a pleasurable positive experience from the first call to picking the car up. The Rav4 was cleaned up extremely well, so well in fact, my Wife and I thought we bought a new car instead of a used one!! Everyone was extremely helpful and we will tell our friends that it is worth the drive to purchase a vehicle from Jeff Wyler Springfield Auto Mall. Thanks again, Robert Brooks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.

Great service ! Great people !

I was impressed with my service at Jeff Wyler ! I went in thinking I was going to get a used car and James Talbot worked really hard and got me into a brand new 2018 Kia Optima ! He really treated me as if I were his family. I would recommend him to anyone ! Thank you so much James, I really appreciate it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Factory recalls

Had two recalls on my ram truck and they got both of them done in two days and in the time lance told me it would be done in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

Had a problem with air conditioning in my Kia Soul even though the problem could not be fixed the technicians took the time to explain what the problem could have been and what to watch out for in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service

We bought a new Rav 4 with in a few weeks my phone stoped connecting to the radio took in for service. It was repaired as quick as possible. The staff the were very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

In good hands!

I was, fortunately, able to take advantage of a pull ahead program that was offered thanks to Eric keeping me informed and was helped in getting into a wonderful vehicle that I will keep for many years to come. Eric was patient and friendly and worked with us even when my indecisiveness was probably more than a little aggravating. Overall it was a great experience and I would recommend both Eric and the dealership to anyone who was shopping for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.