Bob Johnson Ford

So I had to have service on my 2019 F250. I needed a right lower tie rod end replaced. I was meet by the Service Mgr Dev and he was very professional and answered any questions I had. I dropped my truck off on a Sunday night for early Monday morning service. On Monday morning they had my truck in for service asap. I was called and told a few other things needed attention and discussed those items with Dev. I would also add that Dev had to work with my extended warranty company and challenged them on my behalf which is commendable on my coverage. He kept me updated on those conversations and I cannot say enough about him having my back in my absence. The Service department was very cordial and friendly including parts. Kudos for Bob Johnson’s on having employees who truly take pride and believe in customer service. It’s these people who keep a business in business and thriving. A definite asset to the Pulaski business community.

Service was great. Expedient and they took my recall in even though I didn't buy it from them, so I got the routine service done there too. It's way more local than most ford dealerships, so I'll probably continue working with them for service.

Bob Johnson Ford in Pulaski. Service is great and we especially enjoyed talking to Scott in sales about used cars. Very helpful, very honest.

Overall it was a pleasure going there and dealing with service on a sat we where in and out within an hour

Dev was very professional, polite and efficient. Truck was inspected and recalls performed quickly, and checkout experience was painless.

I had my vehicle inspected. They got me in and out in a timely manner. The service representative was very helpful and friendly. I bought my vehicle there so I also checked to see if my salesperson was in. We had a nice chat, it’s always nice to see Gary. Thanks for a nice experience

I got a screw stuck in my tire, and they fixed it promptly and professionally.

They did a great job in a timely fashion with professionalism. Which is greatly appreciated.

Fast. Easy. Friendly and did a fabulous job! Highly recommend buying a vehicle here as well as having any kind of maintenance work done as well 10/10 recommend!

Was surprised how soon they were able to get me in for a battery change. In and out in an hour.