Reviews
Always have a blast experience with sales department or
Always have a blast experience with sales department or service department I will recommend it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your pre-delivery department leaves a lot to be desired.
Your pre-delivery department leaves a lot to be desired. Not only with both vehicles not prepped and we’re dirty on the outside and inside the first vehicle had electronic issues.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great customer service and looking forward to buy my next
Great customer service and looking forward to buy my next one soon . Thank you all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Noel was a prime example of what you do not expect
Mr. Noel was a prime example of what you do not expect from most car salesmen. He was kind, professional, knowledgeable and a complete gentleman. He answered all of our questions with patience and knowledge. Mr Noel is the prime reason we completed the transaction if purchasing a new vehicle from Arrigo
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Finance Manager does a fabulous job.
The Finance Manager does a fabulous job. Salesman was courteous and accommodating. Sixth vehicle purchased here
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I want to recognize Ryan Snouffer and offer complimentary
I want to recognize Ryan Snouffer and offer complimentary feedback to your team. Ryan has continued to demonstrate his willingness to do whatever it takes to assist a customer for their specific needs. His most shining moment was when he accommodated my request to drop off the new lease at my parent’s home & drive back the trade. This was an above & beyond gesture that profoundly & sincerely showed his unwavering commitment to customer satisfaction. Ryan is a master communicator always responding even on vacation & days off! He takes the stress out of car leasing and magically handles all the behind the scenes details seamlessly. Above all, Ryan is incredibly nice and is dedicated to building human relationships. His style of managing his business should be a template for others. With gratitude...
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made the whole process very easy and painless just a
Made the whole process very easy and painless just a little unfamiliar with what was actually available on the lot
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Very helpful help me with all my issues about my concerns
Very helpful help me with all my issues about my concerns about this vehicle thank
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very courteous!
Very courteous! Car was delivered in go condition. Have noticed one of the exaust tips is off center. Will bring it back in. Check out was long but well done. 3 hrs from start to finish. Would buy from you again
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible experience!
Terrible experience! This was my second purchase at this place (1st purchase was 2023 Durango Hellcat) and it couldn't have been worse! My girlfriend found the vehicle she loves (2024 Durango RT, Destroyer Gray). Since we live almost 2 hours away, I did the whole process over the phone and I did my own financing on my end as well, trusting that all information displayed on the listing online for this vehicle was true and accurate. We arrived at the dealership approximately at 7pm to pick up the vehicle, but despite advising the salesperson hours in advanced, the vehicle was getting "detailed", so we were taken inside to finalize the deal. Upon completion of all documentation and handing over the check, we were about to head home when my girlfriend realized the vehicle DID NOT have leather seats, AS ADVERTISED ON THE LISTING! At that time we argued with the sales manager and the best he could come up with, was to refer us to a place that could install leather and a promise that he would try to help us over the cost. Long story short, they did refer us to the place but never heard back from them to help us cover the cost, even with me calling/texting almost every day asking about it! We had to pay over $1800 for their mistake, this is completely and absolutely unacceptable practice for such large dealership. False advertisement at its best! Never coming back here again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
