Arrigo Dodge Chrysler Jeep Ram West Palm

WORST EXPERIENCE!!!! THEY HAD MY CAR FOR A FEW WEEKS AFTER TRYING TO CON ME INTO THINGS NOT URGENT! GOT MY CAR BACK ( TANK EMPTY) AS I GOT TO THE GAS STATION ( A VERY BAD RAINY DAY) THE CAR WAS SMOKING.. I CALLED BACK AND TOLD THEM THEY SENT A TOW TRUCK TO PICK THE CAR UP. A FEW DAYS LATER I GOT MY CAR BACK WITH COFFEE STAINS ALL OVER THE TOP OF MY CAR! THEN THE MANAGER HUE HAD THE NERVE TO TELL ME THE TOW TRUCK GUY DID IT, WELL FOR ONE IT WAS RAINING THE SUNROOF HAD NO BUSINESS BEING OPEN YOU LIAR! ANYWAY THE CAR THEN LOCKED IN AND I COULD NOT RELEASE THE ELECTRIC BRAKE! FOR 2 WEEKS I CALLED AND ASKED TO A MANAGER IMAGINE MY SURPRISE THAT 2 WEEKS LATER NOT HUE, MICHAEL OR THE OTHER ONE HAS NOT CALLED ME BACK! I GUESS THAT MEETING IS STILL GOING ON! ALL THOSE DISGUSTING JOKE OF A SERVICE MANAGERS HAD TO DO WAS PUT IT BACK ON THE COMPUTER AND REDO WHATEVER IT IS THAT THEY DID TO BEGIN WITH. I HAD TO GET A LOCAL MECHANIC AN EXCELLENT ONE @ THAT WHO RELEASE THE ELECTRIC BRAKES AND RESET THE COMPUTER AND THE PUT IT BACK ON! THE PLACE! WORST MANGERS! WORST STAFF!!

Great job, we’ll explain, saw the video as work was done, finally explain when vehicle was return!

Always customer oriented, and polite. Prices have gone up drastically, but that is the fault of inflation and not Arrigo's fault.

Top shelf service and feedback. Quick turn around time for required service with knowledgeable feedback regarding future maintenance concerns.

Tony in the truck department was awesome. He keep me up to date with everything Quality service

Your shop manager Dustin is a very valuable asset. Dustin is the only person that diagnosed my problem I have been dealing with for the last couple of visits. You better keep him on. Thanks

This was the third time our vehicle was in with the same break issue since we purchased the vehicle. Our car ended up being there for almost 1 month and we received very poor status update communication. Starting with videos of a vehicle that was not ours, then ending with me having to call multiple times for an update with no call back. Finally received a text, not a phone call that our vehicle was ready... I spoke with managers who said we would receive a call back and we never did.

Excellent customer service! My vehicle was serviced and finished rather quickly, the wait was not long at all.

This dealer ship is very good i like it a lot and the tech that worked on my car did a good job. Tyler was his name if i remember correctly

Chrissy, was an excellent rep that took care off all the issues that car had, keept my informed through all the process. I totally recommend Arigo.