Reviews
Negociated fairly and mmade a deal and did matters
Negociated fairly and mmade a deal and did matters quickly and thoroughly. Will come back again.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service was great, didn’t have to wait long at all
The service was great, didn’t have to wait long at all and the workers were awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the 2nd time I buy a car here and I wouldn’t go
This is the 2nd time I buy a car here and I wouldn’t go anywhere else. They make it happen for you no matter what. Justyn has helped me for the 2nd time and goes to war for you. Marissa was also amazing and made everything possible for me. I am very pleased with both of them and will definitely come to them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was told 90 minutes for an oil change and I was there
I was told 90 minutes for an oil change and I was there over 3 hours. This place has gone to xxxx since the new ownership. My previous few oil changes have also taken 2 hours. It used to take them no more than an hour. I will not be returning to this location again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bryan was polite and efficient.
Bryan was polite and efficient. We were looking for speed of service and reasonable negotiations and we were pleasantly surprised. From the sales to the finance department they were mindful of our time. Even the insurance help was completed with efficiency and politeness.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was charged a diagnostic fee but you guys don’t have
I was charged a diagnostic fee but you guys don’t have the part to fix the car I put on the service person telephone answering machine. It was OK to fix my ABS system check his voicemail for October 2 and I had to come up to today October 4 to retrieve my engine cover as it was not replace on my car. Please give me my money back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
First time I ever that I went in for an oil change and
First time I ever that I went in for an oil change and was greeted right away and given back my vehicle in the time that was told to me.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
i was treated like i was a rockstar!
i was treated like i was a rockstar! best customer service that i have had for a long time!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They get get you in fast and on time the work is done
They get get you in fast and on time the work is done very efficiently and well done 👍
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous, knowledgeable staff.
Courteous, knowledgeable staff. I’ve been using Napleton on Northlake, never again. I was like going to the dentist. Thanks again!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
