Reviews
Everybody was extremely professional from sales to
Everybody was extremely professional from sales to financing and explained everything as we went more so that there would be no surprises later.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I brought the vehicle in due to a malfunctioning
I brought the vehicle in due to a malfunctioning driver-side defroster, but the issue remains unresolved. Upon inspection, I discovered broken clips and missing components in the engine bay. There is also a persistent noise originating from the driver’s side that becomes more pronounced during acceleration. Additionally, the air conditioning system makes a loud noise when it engages. Since acquiring the vehicle, it has spent a significant amount of time in service. Although the transmission was replaced, the vehicle continues to exhibit intermittent hard knocking—albeit less severe than before. Despite repeated visits, the dealership has failed to address these issues in a timely and satisfactory manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service was great and my advisor was even better!
Service was great and my advisor was even better! I would recommend Jeep Sawgrass to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great team, good service!
Great team, good service!! They make me feel like im a vip every time im there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional they take care the customer and the
Very professional they take care the customer and the service team is great I want to say thank you very much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick was very friendly and attentive.
Nick was very friendly and attentive. My service didn’t take long at all, it was very quick even though they were busy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The only complaint I have is that it took them almost
The only complaint I have is that it took them almost three weeks to change two simple things. I think they should deliver the cars washed as a courtesy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Jalen, Antony Garcia & Jose Echeverria were the best!
Jalen, Antony Garcia & Jose Echeverria were the best! They ensured the experience to be thorough, professional and very friendly. These gents know hospitality.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely the best experience in the service center.
Absolutely the best experience in the service center. My Service Advisor Jaylen Floyd literally did everything he could to ensure I had a good experience. He was extremely professional, super nice, fast to respond to my calls and questions and made sure to expedite the repairs to my truck. He is exactly what every Service Advisor should strive to be. His customer service skills are some of the best l've ever seen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealer was all for ourself.
Dealer was all for ourself. They checked us in about 6pm and got out about 945pm.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
