Reviews
They answered any questions we had our Bronco left the shop ready to go to face the day thanks again for doing your job
They answered any questions we had our Bronco left the shop ready to go to face the day thanks again for doing your job
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks John!
Mike made everything run extremely smooth, we were coming from a long ways away. He made sure everything was taken care of for when we got there, and did everything that was promised, no haggling no back and forth, just got it done. Great experience!
Mike made everything run extremely smooth, we were coming from a long ways away. He made sure everything was taken care of for when we got there, and did everything that was promised, no haggling no back and forth, just got it done. Great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Melanie, thank you! Glad Mike made it easy for you and had everything ready to go. We really appreciate you making the trip out to us!
The service department is an absolute disaster. Today was my third resent visit that was either free or discounted because of poor service. Today’s visit resulted in an 2hr 15min oil change. Which I had to return from because the technician thought he didn’t tighten the oil pan. I believe the service rep is doing the best she can with what is provided to her. This is an issue that management is unwilling or incapable of fixing. Welcome to Bellingham ford home of the free 2hr oil change. I’ve requested a phone call from management but I’m not holding my breath. Avoid this service department at all cost unless you have all day to wait and are looking for discounted service
The service department is an absolute disaster. Today was my third resent visit that was either free or discounted because of poor service. Today’s visit resulted in an 2hr 15min oil change. Which I had to return from because the technician thought he didn’t tighten the oil pan. I believe the service rep is doing the best she can with what is provided to her. This is an issue that management is unwilling or incapable of fixing. Welcome to Bellingham ford home of the free 2hr oil change. I’ve requested a phone call from management but I’m not holding my breath. Avoid this service department at all cost unless you have all day to wait and are looking for discounted service
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Kyle, My name is Jason Turrell and I am the service director at Bellingham Ford. I did call you this morning and left you a voice mail. No excuses, it does sound like we let you down. There is no excuse for an oil change to take that long. I am sincerely sorry. If there is anything I can do, I will. But please know that we do care and that your criticism does not fall on deaf ears. It is our goal to treat each and every customer with respect and that includes your time. We did not in this case and for that I am truly sorry.
Hi Jason, I received your voicemail. While I appreciate you reaching out to me I feel as though I need to be perfectly clear. My review is not solely based off last Saturday’s service. Three out of my last four visits to your dealership have resulted in the exact same service that was provided to me Saturday. Having on bad day is something I can deal with. Having multiple experiences like that without any one being able to tell me what is being done to fix the issue is something that is intolerable
Mike and the entire team were/are professional, positive and truly went the extra mile to make my purchase experience fantastic!!
Mike and the entire team were/are professional, positive and truly went the extra mile to make my purchase experience fantastic!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much! Glad Mike and the team took great care of you. Enjoy the new ride!
Great experience for me - Josh and the sales manager made things easy - I never left my home in Everett and got a great deal on a new truck I had been looking for and had a deposit with another dealership on. Thanks y’all!
Great experience for me - Josh and the sales manager made things easy - I never left my home in Everett and got a great deal on a new truck I had been looking for and had a deposit with another dealership on. Thanks y’all!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Really appreciate it! Glad we could make it simple and get you into the truck you wanted without you having to make the trip up from Everett. Enjoy the new ride!
If you want to be taken advantage of please go see them!!!They suck never again will I trust this dealerships service dept!!!!
If you want to be taken advantage of please go see them!!!They suck never again will I trust this dealerships service dept!!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Everyone was helpful and happy to help me get what I wanted and it was easy and quick.
Everyone was helpful and happy to help me get what I wanted and it was easy and quick.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Really appreciate that, thank you! Glad everything felt easy and you got what you needed.
Trevor helped me with the servicing of my 2020 F150. He did a great job of keeping me inform of what he found and getting my truck turned around.
Trevor helped me with the servicing of my 2020 F150. He did a great job of keeping me inform of what he found and getting my truck turned around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Glad Trevor took great care of you! Appreciate you trusting us with your F-150 👍
I'm the last person to write a review but.... On 04.15.26. We were in Bellingham for a Dr. Appt. when I heard a Pop and then lost almost all power in my 2012 F350. Come to find out it was the Piping going to my Intercooler. 2 Hrs. away from home and looking at calling a Tow Truck, I called Bellingham Ford. Spoke to Cody, none in stock and next available appt. a week out. So I asked the only question I could think of. Can I make it back to Whidbey? Cody said he wouldn't chance it. He said we found one in stock, swing in we'll get you taken care of. Driving from my Dr. to Bellingham Ford it was obvious, I wouldn't have made it home. Literally 45 minutes from handing him my Keys, to him giving them back. Cody you Rock! Thank you.
I'm the last person to write a review but.... On 04.15.26. We were in Bellingham for a Dr. Appt. when I heard a Pop and then lost almost all power in my 2012 F350. Come to find out it was the Piping going to my Intercooler. 2 Hrs. away from home and looking at calling a Tow Truck, I called Bellingham Ford. Spoke to Cody, none in stock and next available appt. a week out. So I asked the only question I could think of. Can I make it back to Whidbey? Cody said he wouldn't chance it. He said we found one in stock, swing in we'll get you taken care of. Driving from my Dr. to Bellingham Ford it was obvious, I wouldn't have made it home. Literally 45 minutes from handing him my Keys, to him giving them back. Cody you Rock! Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, thank you for sharing this. That sounds like a really stressful situation, and we are so glad Cody was able to take care of you and get you back on the road that quickly. We will definitely pass this along to him. Really appreciate you trusting us when you needed help the most!
I thought the service was good. They did exactly as I asked. The work was finished as promised
I thought the service was good. They did exactly as I asked. The work was finished as promised
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Really appreciate that, thank you! Glad we could get everything done exactly how you asked and keep it on schedule!