Reviews
I had a good experience
I had a good experience with purchasing a car. I sold a bitcoin last year and paid cash for a new car that I enjoy owning. The service department is great too I bought some STI parts from the parts department and I installed them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for such a great review!
The worst experience in the valley
The worst sales tactics I've ever experienced. The ol bait and switches, hiding prices and refusing to tell you, and ridiculously high asking prices. For example... $10K trade in value om a car...they'll ask $30K for it on the lot.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Treasure Valley Subaru took advantage of me
I bought my 2016 WRX in because of a squealing sound ,, like a bearing going out. They charged me $3k for a clutch. Which didn't fix the problem at all. And I wasn't having any shift issues. I drove my car about 5 miles before having it transported to Az where I realized the problem was worse. Tucson Subaru figured it out and fixed it for under $300. And gave me a free loaner car while fixing it. Treasure Valley Subaru are crooks who steal your hard earned money. Tucson Subaru saved the day. Tucson Subaru will always get my business. Stay away from Treasure Valley Subaru.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Let it be stated that I do not make a practice of...
Let it be stated that I do not make a practice of praising services that I consider to be “part of doing business.” My attitude is, Let the product speak for itself. Certainly, the product I selected to own speaks volumes for itself. I bought a new Subaru Accent Touring. This vehicle is truly astounding and a whole lot smarter than its driver. The safety features and convenience groups are easy to access and make wife and myself feel secure in the operation of the vehicle. My wife suffers from a variety of health issues that make driving a little more of a challenge. It seems like this car with its back-up cameras, lane protection, and warning systems was ideally created for her. What I wish to highlight in praise is the dealership itself. The new facility is beautiful and so are the people that I encountered in the process of buying a new car. The sales team was very professional pointing out safety features and benefits of the vehicles I chose to test-drive. Once a decision was made, they moved me very rapidly to the finance department. I suppose it is as this point where the buyer always feels like they are about to lose their shirt. Instead options were presented to me in a very friendly and low-pressure way. Before I took possession of the car, it seemed like every person in the dealership stopped their work, came and surrounded my wife and myself to thank us for purchasing one of their products and to wish us well. We have now had the Accent, which we named Big White, for about five months and recently called for the first service for the vehicle. The service department made an immediate appointment for service and literally in minutes the work was accomplished. I know a little about auto garages and I must say that am impressed by the size of the garage and the range of vehicles I observed that were being worked on. I enquired and was pleased that they could also work on my baby, my 2008 Mini Cooper S. Now I know where to take it for serve. I have no doubt that my experience with Treasure Valley Subaru will be echoed by all who find their way into their dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car