Reviews
Never use their service shop.
Never use their service shop. I bought my car from them in 2024 and recently had a emissions light come on. I requested service online, asked for a rental car. When I showed up, the gentleman who helped me said I may not need a rental ( before looking at my car) said give him a few minutes to hook it up to diagnosis it. I waited over an hour, missed an appointment, asked them nicely for a update, was told very little. 30 mins later I demanded my car back because I had to pick my dad up from the hospital and then go pick up death certificates of my recently passed husband. They brought my car to me aggressively, said almost nothing to me. I took my car to Dream Nissan at the legends, they informed me what was going on but can't get my parts covered under warranty due to elevated Nissan writing up a lengthy report to Nissan about my vehicle that they did nothing on. To top it off i had 2 free oil changes and 2 free tire rotations that they never turned into Nissan that I paid them for in the past.
Never use their service shop.
Never use their service shop. I bought my car from them in 2024 and recently had a emissions light come on. I requested service online, asked for a rental car. When I showed up, the gentleman who helped me said I may not need a rental ( before looking at my car) said give him a few minutes to hook it up to diagnosis it. I waited over an hour, missed an appointment, asked them nicely for a update, was told very little. 30 mins later I demanded my car back because I had to pick my dad up from the hospital and then go pick up death certificates of my recently passed husband. They brought my car to me aggressively, said almost nothing to me. I took my car to Dream Nissan at the legends, they informed me what was going on but can't get my parts covered under warranty due to elevated Nissan writing up a lengthy report to Nissan about my vehicle that they did nothing on. To top it off i had 2 free oil changes and 2 free tire rotations that they never turned into Nissan that I paid them for in the past.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry we were not able to provide you with the service that you came in for. Please reach out to our service manager, Joey Ruder, at (816) 410-3460. He will be able to address your concerns and also help you facilitate taking advantage of your oil changes and tire rotations.
Ben was amazing and helped with all my needs.
Ben was amazing and helped with all my needs. I would recommend the whole dealership. Everyone was helpful, thoughtful and respectful. Great experience.
Ben was amazing and helped with all my needs.
Ben was amazing and helped with all my needs. I would recommend the whole dealership. Everyone was helpful, thoughtful and respectful. Great experience.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for leaving us a review of your recent experience with Ben and our dealership. We appreciate it and appreciate your business.
It was a car dealership.
It was a car dealership. If you want a Nissan or Infiniti I am sure it is fine. Overheard some people being talked into cars they can't afford but I think cars in generally are such a trap right now. Don't need to go all Dave Ramsey in this review but seriously don't buy new cars people. They are insanely expensive right now. I bought a used car for much less than most of their listed vehicles so I am probably not the best person to review the dealership. Don't go into massive debt for a car though people!
It was a car dealership.
It was a car dealership. If you want a Nissan or Infiniti I am sure it is fine. Overheard some people being talked into cars they can't afford but I think cars in generally are such a trap right now. Don't need to go all Dave Ramsey in this review but seriously don't buy new cars people. They are insanely expensive right now. I bought a used car for much less than most of their listed vehicles so I am probably not the best person to review the dealership. Don't go into massive debt for a car though people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback.
Ben was extremely personable and attentive to what we
Ben was extremely personable and attentive to what we were looking for in a newer car. He's very knowledgeable about the Nissan line of vehicles and answered all our questions promptly and clearly about the requirements and interests we had in the Nissan Murano we were checking out. Ben made the sale and ensured that we were getting a quality vehicle without defects or personal drawbacks. We left the dealership, confident in our purchase, and the dealership's backing, thanks to Ben. He's followed up a couple of times to check up with us and make certain we're happy with the car. We are. Thanks, Ben. You're a good sales person and s credit to the dealership.
Ben was extremely personable and attentive to what we
Ben was extremely personable and attentive to what we were looking for in a newer car. He's very knowledgeable about the Nissan line of vehicles and answered all our questions promptly and clearly about the requirements and interests we had in the Nissan Murano we were checking out. Ben made the sale and ensured that we were getting a quality vehicle without defects or personal drawbacks. We left the dealership, confident in our purchase, and the dealership's backing, thanks to Ben. He's followed up a couple of times to check up with us and make certain we're happy with the car. We are. Thanks, Ben. You're a good sales person and s credit to the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for leaving us a review of your recent experience with Ben and our dealership. We appreciate it and appreciate your business.
Thanks for a very positive buying experience.
Ben was very nice and proactive when helping me buy my
Ben was very nice and proactive when helping me buy my van! He made us feel very comfortable and continued to check in on how things were going. Ben is definitely your guy.
Ben was very nice and proactive when helping me buy my
Ben was very nice and proactive when helping me buy my van! He made us feel very comfortable and continued to check in on how things were going. Ben is definitely your guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for leaving us a review of your recent experience with Ben and our dealership. We appreciate it and appreciate your business.
Beware of the price increases at the last minute.
Beware of the price increases at the last minute. It was hard to get answers to some pertinent questions I had without having to ask more than one time in writing.
Beware of the price increases at the last minute.
Beware of the price increases at the last minute. It was hard to get answers to some pertinent questions I had without having to ask more than one time in writing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for bringing this to our attention. We try to be as transparent as possible with our pricing and offerings. It appears that we missed the mark in this instance.
Purchasing a new vehicle at the Elevated Nissan
Purchasing a new vehicle at the Elevated Nissan dealership was an exceptional experience, thanks to Benjamin, the salesman who went above and beyond to ensure everything went smoothly. From the moment I arrived, Benjamin greeted me and my wife warmly and took the time to understand my needs and preferences, patiently answering all of our questions. His deep knowledge of the Nissan lineup helped me find the perfect car, and he made the entire process stress-free by walking me through every detail, from test driving to financing options. His friendly demeanor and professional approach made me feel valued and confident in my decision. By the end of the day, I drove off the lot in my new Nissan, thrilled with both the car and the outstanding service Benjamin provided.
Purchasing a new vehicle at the Elevated Nissan
Purchasing a new vehicle at the Elevated Nissan dealership was an exceptional experience, thanks to Benjamin, the salesman who went above and beyond to ensure everything went smoothly. From the moment I arrived, Benjamin greeted me and my wife warmly and took the time to understand my needs and preferences, patiently answering all of our questions. His deep knowledge of the Nissan lineup helped me find the perfect car, and he made the entire process stress-free by walking me through every detail, from test driving to financing options. His friendly demeanor and professional approach made me feel valued and confident in my decision. By the end of the day, I drove off the lot in my new Nissan, thrilled with both the car and the outstanding service Benjamin provided.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving us such a nice an detailed review. It is great to hear that Benjamin truly provided you with an Elevated purchase experience. We appreciate your business.
Randy Robison took care of me on my car purchase.
Randy Robison took care of me on my car purchase. I will use him again for my next vehicle too
Randy Robison took care of me on my car purchase.
Randy Robison took care of me on my car purchase. I will use him again for my next vehicle too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for letting us know about your experience with Randy. We appreciate your business.
Simply outstanding service by Randy Robinson!
Simply outstanding service by Randy Robinson!!!! Would definitely come again and recommend him to all family and friends!!
Simply outstanding service by Randy Robinson!
Simply outstanding service by Randy Robinson!!!! Would definitely come again and recommend him to all family and friends!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for letting us know about your experience with Randy. We appreciate your business.
Mr. Robinson is a great help, gave me detail on cars I
Mr. Robinson is a great help, gave me detail on cars I never knew about, awesome guy.
Mr. Robinson is a great help, gave me detail on cars I
Mr. Robinson is a great help, gave me detail on cars I never knew about, awesome guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for letting us know about your experience with Randy Robinson. We appreciate your business.