Reviews
Raul was extremely professional, accommodating, and
Raul was extremely professional, accommodating, and easygoing throughout the entire process of purchasing our vehicle. We felt zero pressure when we were down to talking numbers. He was upfront, honest, and answered all our questions to the best of his knowledge. Desk manager Khan and Brian from finance were also helpful, relaxed, and easy to work with. The only sour note with our experience was our encounter with internet sales manager Seth, who presented with a very abrasive and condescending tone. One needs to keep in mind that customers walk away with not only a vehicle purchased, but also with the overall salesman-customer encounter and lasting impression/experience, which even a long-term salesman like Seth did not keep in mind. However, Raul, who has less years in comparison, completely nurtured this concept, which helped to maintain our positive experience overall. Because of him, we are highly satisfied with our vehicle purchase, and we highly recommend Raul as your next salesman if you are looking to purchase a vehicle from Toyota of Gladstone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us. We appreciate your detailed feedback about Raul, Khan, Brian, and Seth at Toyota of Gladstone. We're thrilled to hear that Raul provided you with a professional, accommodating, and easygoing experience throughout the purchasing process. It's our goal to ensure that our customers feel comfortable and supported. We're sorry to hear about the less positive encounter with Seth, and we appreciate your understanding that each interaction contributes to the overall impression. We'll take your feedback into consideration as we continue to improve our services. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Toyota of Gladstone, and we look forward to serving you in the future.
Dusty was fabulous!
Dusty was fabulous! He was informative and patient. Very personable.annie also was wonderful. My experience at another dealership was very bad, so I was a bit skeptical of car shopping. The whole experience at Gladstone was fabulous.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your positive experience with Dusty and Annie at Toyota of Gladstone! We're thrilled to hear that Dusty was informative, patient, and personable, making your car-shopping experience a fabulous one. Customer satisfaction is our top priority, and it's wonderful to know that we could provide you with a positive and enjoyable experience. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and hope to serve you again in the future.
Bobby was very helpful in helping us test out vehicles we
Bobby was very helpful in helping us test out vehicles we were considering. As well as explaining to us the differences between each vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your positive experience with Bobby at Toyota of Gladstone. We're delighted to hear that he was helpful in assisting you with test-driving and explaining the differences between the vehicles you were considering. At Toyota of Gladstone, we strive to provide excellent service and make the car-buying process as informative and enjoyable as possible. We appreciate your feedback, and if you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future.
Bobby helped me from start to finish in the purchase of
Bobby helped me from start to finish in the purchase of my new car. He was patient, , enjoyable, attentive, and respectful throughout the process. The financing process was easy, straight forward, and no nonsense. All questions or concerns I had were addressed. The price of my new car and the special rate was the best rate I could find and unbeatable by any other dealerships or credit unions within a reasonable distance so overall I couldn’t have asked for much more! Thank you again to your team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your positive experience with Bobby at Toyota of Gladstone. We're thrilled to hear that he provided you with excellent service from start to finish in the purchase of your new car. It's wonderful to know that Bobby was patient, enjoyable, attentive, and respectful throughout the process. We're also glad to hear that the financing process was easy, straightforward, and addressed all your questions and concerns. At Toyota of Gladstone, we aim to provide unbeatable rates and the best service to our customers. Thank you for choosing Toyota of Gladstone, and if you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.
I so appreciated Logan's honesty, courtesy and knowledge.
I so appreciated Logan's honesty, courtesy and knowledge. I was upfront with him about what I was looking for in a car and in a transaction, and he met me there 100%. I felt zero pressure from him or anyone else at Toyota which was wonderful. Thank you Logan for making an experience I was dreading so enjoyable! I love my new Rav4!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us. We're delighted to hear that Logan provided you with a positive and enjoyable car-buying experience. It's fantastic that he met your expectations in terms of honesty, courtesy, and knowledge, and we're thrilled that you love your new Rav4. At Toyota of Gladstone, we strive to create a pressure-free environment, and we're pleased to know that you felt comfortable throughout the transaction. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. Thank you for choosing Toyota of Gladstone. We appreciate your trust, and we hope you enjoy many wonderful miles in your new Rav4.
The absolute best car salesman I have ever worked with.
The absolute best car salesman I have ever worked with. He was able to get the car of my dreams for me. Highly recommend Logan!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and for taking the time to recommend Logan! We're thrilled to hear that he provided you with an excellent car-buying experience and helped you get the car of your dreams. Logan takes pride in delivering top-notch service, and it's fantastic to know that his efforts made a positive impact on your car-buying journey. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your recommendation and thank you for choosing Toyota of Gladstone. Safe travels and enjoy your new car!
We had a great experience at ToG.
We had a great experience at ToG. The personnel are personable, professional, and respectful and that speaks to a culture of secure leadership and engaged staff. It makes it easier to trust and not have to be on guard as you find yourself at some places. Danny was helpful, relaxed, and so easy to work with. Jonathan was just as helpful and easy with our financing. Eric gets an assist as my first contact by text. I'll plan on going to ToG first for future purchases. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're delighted to hear about your positive experience at Toyota of Gladstone. It's our goal to create a welcoming and trustworthy environment for our customers, and we're glad to know that our team, led by Danny, Jonathan, and Eric, contributed to your satisfaction. Your recommendation means a lot to us, and we truly appreciate your trust in choosing Toyota of Gladstone for your automotive needs. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again in the future. Safe travels, and thank you for choosing us!
Logan Beko was great to work with.
Logan Beko was great to work with. Within less than 24 hours, we went from an initial conversation to driving home a new 2024 Toyota Corolla Hybrid XLE. Sami also worked with us to get us a price that we were happy with. Overall, we are very pleased with the sales team at Toyota of Gladstone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your positive experience with Logan Beko and the sales team at Toyota of Gladstone. We're thrilled to hear that you had a great car-buying experience and that Logan and Sami were able to help you find the perfect 2024 Toyota Corolla Hybrid XLE. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and hope you enjoy your new car!
It took them a while to realize I wanted a very specific
It took them a while to realize I wanted a very specific car, but they found the exact car.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your patience and understanding as we worked to find the exact car you were looking for. Our goal is to ensure our customers are satisfied with their vehicle choices, and we're glad to hear that we were able to locate the specific car you wanted. If you have any additional feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Toyota of Gladstone!
Very nice selection of vehicles and a very good costumer
Very nice selection of vehicles and a very good costumer service I had a good experience
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Very nice selection of vehicles and a very good costumer service I had a good experience