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Toyota of Gladstone

(8,283 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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I was in and out and left with exactly what I wanted and

I was in and out and left with exactly what I wanted and in the budget I had!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, Mikayla, for sharing your experience with us! We're thrilled to hear that you had a quick and successful visit to Toyota of Gladstone and that you found the perfect vehicle within your budget. If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. Safe travels, and enjoy your new car!

Well recommended!

Well recommended! Gave me the best possible deal that I could ever get. Very accomodating!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're delighted to have provided you with an excellent deal and accommodating service. Your satisfaction is our top priority, and we're here for you whenever you need assistance or have questions. Enjoy your new purchase, and we look forward to serving you again in the future!

Toyota dealership was fast and efficient.

Toyota dealership was fast and efficient. John and Eric had good personalities. Very helpful. Will be back when the time comes.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to Toyota of Gladstone. It's great to know that our team, particularly John and Eric, made your experience enjoyable with their good personalities and helpfulness. We believe in providing fast and efficient service to our valued customers, and we're delighted to hear that you found this to be the case during your visit. We look forward to welcoming you back to our dealership when the time comes for your next automotive needs. Whether you're in the market for a new vehicle or require any service or maintenance, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to assist you every step of the way. Once again, thank you for choosing Toyota of Gladstone, and we appreciate your feedback. Have a fantastic day!

Wendal and J C were great to work with and answered all

Wendal and J C were great to work with and answered all of our questions! However, our vehicle was delivered without one of the accessories listed on the window sticker, and it took repeated follow-up to get it.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback, isachs. We're delighted to hear that Wendal and J C provided you with excellent service and were able to address all your questions. However, we're sorry to hear about the issue with the missing accessory on your vehicle's window sticker. We apologize for any inconvenience this may have caused you and for the delay in resolving the matter. It's important to us that you receive the vehicle exactly as promised, and we take this kind of feedback seriously. We will make sure to address this internally to prevent such oversights in the future. Your satisfaction is very important to us, and we appreciate your patience and follow-up in getting this matter resolved. If you have any more concerns or if there's anything else we can do to make your experience even better, please don't hesitate to reach out to us. Once again, we thank you for choosing us, and we hope you're enjoying your vehicle with all the accessories you expected. We look forward to serving you in the future and providing you with an even smoother experience.

Eric was very patient and understanding when working with

Eric was very patient and understanding when working with me to buy my first ever new car. My dad had bought a vehicle from toyota of gladstone a few years back and had a great experience so I was willing to give them a shot. I had no expectations of going in to buy a new car especially with being a very young adult with not too much credit history. Eric and his team at toyota were able to make a miracle and got me into a new car that will stay with me for probably a vast majority of my 20's. I am thankful to him for his premium service and I highly recommend working with him and his team at Toyota of Gladstone!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for taking the time to share your experience with us! We are delighted to hear about the positive experience you had at Toyota of Gladstone, particularly with Eric. It's wonderful to know that Eric was patient and understanding in helping you purchase your first ever new car. Buying a new car can be a significant step, and we're glad to hear that Eric and his team made the process smooth and successful for you. It's also great to hear that your dad had a great experience with us a few years back, and that played a role in your decision to choose Toyota of Gladstone. We are especially pleased to have helped you, as a young adult with limited credit history, get into a new car that will be a part of your life for years to come. Your recommendation of Eric and the team means a lot to us, and we truly appreciate your kind words. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new Toyota, and we look forward to serving you again when the time comes!

I recently purchased a new vehicle through Manny in the

I recently purchased a new vehicle through Manny in the sales dept. He was very patient with my questions and showed me the different options to assist in my purchase. Good communication and no sales pressure from him. In addition, I want to give a big shout out to George Abboud + John Hill (Mgmt) + David Chae for their support during this purchase. For me, Toyota of Gladstone have great customer assistance and many of their reviews reflect this. 👍👍

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

His was amazing sale person that I ever meet he was so

His was amazing sale person that I ever meet he was so patient with me because it took me a while to decide this vehicle, and every time I meet him he was very patiently and understandable person

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

Wendal is top notch!

Wendal is top notch!! I am a very particular customer. He had always had patience and taken the time to help me find exactly what I’m looking for!! I am on my 4th Toyota from Gladstone Toyota, 3 of which I’ve worked with Wendal. If you want a smooth & pleasant buying experience, I highly recommend Wendal!!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

This car purchasing process was fantastic.

This car purchasing process was fantastic. Danny & Cassie were incredibly communicative and went the extra mile to help me find my dream vehicle.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

Great service and not pushy.

Great service and not pushy. Emileigh was awesome as a sales person and the process of purchasing our new truck was great!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.