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Toyota of Gladstone

(8,283 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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It was great experience going in for a new car for the

It was great experience going in for a new car for the first time for me

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Violeta! Welcome to our family.

I called after seeing a 2917 Ram truck for sale.

I called after seeing a 2917 Ram truck for sale. Nate took my call after asking to speak to a salesman. I asked a few questions and he said they had the truck. I told him exactly what time I’d be there. He was waiting for me when I arrived. Nate is an honest, non- Pushy salesman. He is very helpful. Polite, honest and professional. He helped me make the deal and was generous enough to drive my truck home and had his significant other pick him up! Ten stars for NATE! I see him easily Being a top salesman in no time. I have already referred him to three of my friends!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

Consumer response

Hi. I’ve been trying to connect to Uconnect but for some reason it keeps stating to call them which I have done. I gave them my personal and vehicle information but still not able to log onto the Uconnect site for my used Ram 2017 truck. Thanks for any assistance you may provide.

Wendell was great to work with.

Wendell was great to work with. He was honest and efficient. Wish we had more vehicles to buy!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

This is so sweet, thank you for sharing this with us, we will pass your kind words on to Wendal. Please let us know if you need anything and welcome to our family.

I very much appreciated how attentive and responsive

I very much appreciated how attentive and responsive Cameron was. Buying a car can be incredibly overwhelming so I was relieved when he took the time to learn more about what I was looking for. Highly recommend working with their team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

Danny and the team at Gladstone Toyota were a pleasure to

Danny and the team at Gladstone Toyota were a pleasure to work with! We are so happy with our new vehicle!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for sharing this with us, congratulations on the new Toyota!

Everyone who’s ever looking to purchase or even just

Everyone who’s ever looking to purchase or even just talking about a car. Ricky is the guy. Super respectful and easy to talk to!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience, it sounds like Ricky was able to provide you with one. Congratulations and please let us know how we can help you next.

As a second time new car cash buyer at the dealership, I

As a second time new car cash buyer at the dealership, I was offered a minimal discount of only $150. They could have been much more generous, imo. I was also also hounded about purchasing an extended warranty, which I repeatedly refused. Maricela, the initial sales rep. was very kind and diplomatic though.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have already done a survey and I hate having to write a

I have already done a survey and I hate having to write a review like I am I. Elementary school

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We understand your concern about providing a review, and we appreciate your feedback. Your experience and opinion are important to us, and we value any form of feedback you're comfortable providing. If you have any questions, concerns, or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your satisfaction. Thank you for choosing us, and we look forward to serving you whenever you need us.

Logan was really great.

Logan was really great. Most knowledgeable car salesman I experienced across all dealerships I visited on my purchase journey. He was the reason why I chose Toyota Gladstone. Even though I found the same car for the same price at a different dealer, I came back to Gladstone for the deal because of Logan. Daniel and Parth (sp?) were much less enjoyable to interact with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, and for highlighting your interaction with Logan during your car shopping journey. We greatly appreciate your feedback. It's fantastic to hear that Logan's knowledge and customer service played a pivotal role in your decision to choose Toyota Gladstone. We're delighted to know that he made a significant impression on you. We apologize for any less enjoyable interactions you had with Daniel and Parth. We strive to provide consistent, high-quality service across all our team members, and we take your feedback seriously. Your comments will be reviewed to ensure we improve our customer experience. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us.

Fast paced dealership, they get you credit approval very

Fast paced dealership, they get you credit approval very quickly. I wasn't quite prepared for things to go so fast and smooth but was driving my new jeep off the lot in just a few hours. The staff is absolutely top notch and super friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We greatly appreciate your feedback and are thrilled to hear about your fast and smooth car-buying process at our dealership. It's wonderful that you received credit approval quickly and that you were driving your new Jeep off the lot within just a few hours. We understand the importance of efficiency and making the car-buying process convenient for our customers. We're equally delighted to hear that our staff is top-notch and super friendly. Providing excellent service and a friendly atmosphere is a top priority for us, and we're pleased that you had such a positive experience. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us!