Reviews
Maricela has been great to work with.
Maricela has been great to work with. We have never purchased a brand new car before and she’s made the entire process very smooth. Shes been very attentive when it came to answering all our questions, in person and over text check ins. The day we signed papers at the dealership, everyone was super busy, including her. But she never let us go too long without a check in and letting us know what was going on with the time line. She has a great personality and could tell she enjoyed doing what she was doing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Maricela and your new car purchase. We're delighted to hear that Maricela has been great to work with and that she made the entire process very smooth. Providing attentive and informative customer service is a top priority for us, and it's wonderful to know that Maricela was there to answer your questions, whether in person or over text check-ins. We appreciate your understanding, especially on a busy day, and we're thrilled that Maricela maintained excellent communication throughout the process. We're equally pleased to hear that Maricela's great personality and passion for her work shone through. Your satisfaction is essential to us, and we'll be sure to pass your kind words on to her. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
I was still in the early stages of car shopping and Bobby
I was still in the early stages of car shopping and Bobby helped me understand trim feature differences, color differences up close, and took me on a few test drives. He was very personable and professional and didn't pressure me during the car buying process. I ended up buying from a different dealership because Toyota of Gladstone was charging a large market adjustment on Rav4 hybrids at the time.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, and for highlighting your interaction with Bobby during your early car shopping stages. We greatly appreciate your feedback. Bobby's assistance in helping you understand the trim features and taking you on test drives is exactly the kind of informative and non-pressure approach we aim for. We're delighted to know that he was personable and professional throughout the process. We understand that pricing can be a significant factor in the car-buying decision, and we appreciate your understanding of your specific circumstances. We're glad that you found the vehicle you were looking for, even if it was at a different dealership. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for considering us, and we wish you many enjoyable miles in your new vehicle.
I got a great car at a fair price.
I got a great car at a fair price. It was the easiest auto purchase I've ever made at a dealership. I will absolutely buy from them again and I recommend them to everyone. Top notch service and all their vehicles are high quality. If you are looking for a car, ask for Bobby Sites! He was why this process was so amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, and for highlighting your positive interaction during your auto purchase. We greatly appreciate your feedback. We're delighted to hear that you found a great car at a fair price and that your purchase was the easiest you've ever made at a dealership. Customer satisfaction and a straightforward buying process are top priorities for us, and we're thrilled that you had such a positive experience. Bobby Sites clearly made a significant impact on your experience, and we'll be sure to pass your kind words on to him. Your recommendation is highly appreciated, and we're confident that Bobby will continue to provide top-notch service to our customers. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us!
I had a wonderful experience working with Becka to
I had a wonderful experience working with Becka to complete the purchase of my Highlander.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, and we're thrilled to hear that you had a wonderful time working with Becka to complete the purchase of your Highlander. Providing excellent customer service and a smooth buying process is a top priority for us, and we're delighted that Becka played a significant role in your satisfaction. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you whenever you need us.
Pleasant experience would refer anyone, Nan Velasquez was
Pleasant experience would refer anyone, Nan Velasquez was great to work with and the finance manager was great also, hopefully that continues
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us and for your kind words. We greatly appreciate your feedback and recommendation. We're delighted to hear that your experience was pleasant and that Nan Velasquez was great to work with. Providing excellent customer service is a top priority for us, and it's clear that our team members are dedicated to ensuring customer satisfaction. We understand the importance of a smooth and positive experience with our finance manager, and we'll do our best to maintain that level of service in the future. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you and anyone you refer in the future.
Excelente servicio al cliente, muy amable y nos ayudó a
Excelente servicio al cliente, muy amable y nos ayudó a encontrar lo mejor. Siempre estuvo atento a lo que decíamos y nos ayudó mucho, respondió todas las dudas que teníamos y nos guió a lo que era mejor en cuanto a pagos, fue muy amable y nos agradó que nos atendiera, así que estamos. feliz de tener nuestro auto ahora gracias a su ayuda y amabilidad, excelente trabajo que hacen ayudando a los hispanos, que es lo que realmente nos gustó y tuvimos una grata experiencia, poder comunicarnos con el idioma nativo es increíble y más esta compra. casos. Nos alegramos de que nos ayudaran con amabilidad ya que fue amable y muy buen vendedor. Sinceramente lo recomendaré a mis amigos y familiares. Excellent customer service, very friendly and helped us find the best. He was always attentive to what we said and helped us a lot, he answered all the questions we had and guided us to what was best in terms of payments, he was very kind and we were pleased that he attended to us, so we are. happy to have our car now thanks to their help and kindness, excellent work they do helping Hispanics, which is what we really liked and we had a pleasant experience, being able to communicate with the native language is incredible and even more so this purchase. cases. We were glad that they helped us kindly as he was kind and a very good salesman. I will sincerely recommend it to my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
¡Muchas gracias por compartir tu experiencia con nosotros! Nos alegra mucho saber que estás contento con tu compra y que apreciaste nuestra ayuda y amabilidad. En Manuel, nos enorgullece brindar un excelente servicio a la comunidad hispana, y estamos encantados de que hayas tenido una experiencia agradable. Entendemos la importancia de poder comunicarnos en tu idioma nativo y de ayudarte de la mejor manera posible en tu proceso de compra. Es maravilloso saber que nuestro equipo te proporcionó un excelente servicio al cliente y te ayudó a encontrar la mejor opción. Valoramos tu recomendación y esperamos seguir ayudándote en el futuro, así como a tus amigos y familiares. Si alguna vez tienes más preguntas o necesitas asistencia, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte y garantizar tu satisfacción continua. Gracias por elegirnos, y esperamos servirte en futuras ocasiones.
Toyota of Gladstone is one of the best car dealerships
Toyota of Gladstone is one of the best car dealerships I've ever dealt with! The entire staff is friendly and attentive. I live a few hours outside of Portland and in July I stopped by to view what cars they had on their lot. When I first arrived I was immediately greeted by Manuel Navas. He listened to what I was interested in and understood I was just looking at that time. There was no pressure and he helped me with getting on line information regarding the cars we were interested in so I could review them further at home. Over the next several weeks he would occasionally follow up with me by text messages. When we were ready to make our purchase he helped us work smoothly through the paperwork on line. We drove back to the dealership the next day and in a timely fashion we were able to complete the purchase and drive our new Toyota Crown home. Thank you Manny for being so patient and thorough with us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. We are so grateful to for coming all this way to work with us. Congratulations and welcome to the family.
Nathan went above and beyond throughout the car buying
Nathan went above and beyond throughout the car buying process. I’d highly recommend him because he was patient and knowledgeable. I love my new 4runner- thanks Nathan!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. We are so grateful to for coming all this way to work with us. Congratulations and welcome to the family.
Kenny Khzam helped me first thing I got in.
Kenny Khzam helped me first thing I got in. I’ve been looking for a good truck for a long time and finally I bought the truck I always dreamed of here at Toyota of Gladstone thank to Kenny.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.
Kenny Khzam sold us a certified Toyota Tundra and was
Kenny Khzam sold us a certified Toyota Tundra and was very helpful. Got us a good deal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, and we're delighted to hear that Kenny Khzam was very helpful and got you a good deal on a certified Toyota Tundra. Providing excellent customer service and ensuring our customers receive a good deal is a top priority for us, and it's clear that Kenny played a significant role in your satisfaction. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you whenever you need us.
