Reviews
Cassie has showed us genuine customer service and
Cassie has showed us genuine customer service and concern. She is a treasure for Toyota of Gladstone! Everyone in the dealership were so nice and approachable. Definitely recommend this great Toyota dealership!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.
Salesman Nate Young did an outstanding job from first
Salesman Nate Young did an outstanding job from first discussion through post-sale follow up as my sales guy/customer advocate at Toyota of Gladstone. I feel he really looked out for me throughout the entire purchase experience. He took such good care of me that I felt secure to fly to his Gladstone, OR dealership all the way from the Midwest, was kindly picked up by him at the airport and then drove my new 2024 Camry 2,300 miles back to home. I have since recommended Nate and his fine care to a friend of mine in Denver who is doing the same thing to buy her new 4Runner this week. The plus is that the new car customer gets to drive their new Toyota right off the showroom floor…a nice touch. Also, the new Toyota pricing was transparent and highly competitive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. We are so grateful to for coming all this way to work with us. Congratulations and welcome to the family... Charity
The dealership immediately caught my eye by looking at
The dealership immediately caught my eye by looking at its website. A lot of the dealerships I looked at didn’t have any cars that I liked. This one, however, had 4 which is crazy! Even found one by going there. They had amazing options.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.
A price of a car was listed online as one price.
A price of a car was listed online as one price. When I contacted the company to inquire about it, they said it was accidentally listed at an incorrect price, which they said the actual price is $30,000 MORE than what it was listed for online. This online price was also listed on other sites which lead me to this SCAMMERSHIP, I mean dealership. They said they would not honor the price that was listed ON THEIR WEBSITE. I told them I feel that this is false advertising and how could I trust a dealership that advertizes false prices on their website. SCAMMERS. DIRTY DEALS. NEVER DOING BUSINESS HERE.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing this. The pricing on that specific Rav4 was listed improperly and takes 24 hours for all the outlets we advertise on to be updated. It was not a deceptive action but rather a human error that we began rectifying the moment we saw it which was yesterday morning at about 6:30 am. We had about 30 people reach out about that car yesterday during business hours as I am sure you can imagine and we have done our best to handle each person with respect and full open honest communication. I am the Customer Relations Manager here at Toyota of Gladstone and I can assure you that this is not something that happens on a regular basis or something we would do intentionally as it would only hurt our business and reputation which of course is never our intention as we prefer to grow using word of mouth as we do not advertise in traditional ways. I understand your frustration and I apologize for any confusion this has caused.
Raul was amazing to work with.
Raul was amazing to work with. Super patient and knowledgeable about helping me find my next car. I am extremely happy with my car purchase experience. Highly would recommend coming to Toyota of Gladstone if you're looking to purchase a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.
The dealership was clean and presented well , the car was
The dealership was clean and presented well , the car was absolutely spotless. Dusty Call made the process the best , he is the reason for the 5 star review , he was patient ( I ask a ton of questions ) he helped us make the best possible decision for our financial situation. He was great with our kids we had a 5 year old and 7 year old with us which is not always easy when purchasing or even looking at a new vehicle. I will send everyone I know to Dusty Call and Gladstone toyota. Thank you again Dusty !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Brian! We are so appreciative to you for allowing this opportunity to help you with your new 4Runner. Congratulations and welcome to our family.
I had an excellent experience at Gladstone Toyota.
I had an excellent experience at Gladstone Toyota. Becka was thorough, kind, and efficient . Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.
Eric was great to work with.
Eric was great to work with. He was knowledgeable and helped me hone in on the right car for me. He wasn’t pushy and made me feel comfortable throughout the process. I wouldn’t hesitate to buy a car from Eric again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.
Nate was excellent to work with.
Nate was excellent to work with. Very helpful and knowledgeable. Walked us through the process and made it very easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.
Great service.
Great service. Kassie was awesome. I would highly recommend this dealership. Appreciate great service. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for an easy car buying experience
