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Toyota of Gladstone

(8,285 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,285 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Bright, clean, friendly dealer.

Bright, clean, friendly dealer. Marco listened carefully and was very helpful throughout the process. They respected us and our time, and we left feeling very positive about the whole experience.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

Bobby found me a great used vehicle at a price that was

Bobby found me a great used vehicle at a price that was within my budget. I was very happy with my car purchase experience. I would highly recommend Bobby Sites and Gladstone Toyota to anyone looking for a vehicle, new or used. Thank you Bobby.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much for sharing this wonderful story! We look forward to helping your family and friends as they visit with us. Congratulations on your new Toyota and welcome to our family.

Amazing sales associate!

Amazing sales associate! If you’re in need of a great Spanish Sales Man Manuel is the person. Made my experience at Toyota Great👍🏼

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this wonderful story! We look forward to helping your family and friends as they visit with us. Congratulations on your new Toyota and welcome to our family.

Once upon a midnight dreary, while I pondered, weak and

Once upon a midnight dreary, while I pondered, weak and weary... I decided to buy a car. Marco made it happen. Thanks Marco.

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience, hopfeully you are no longer weary and can enjoy your new car with exhuberance. Welcome to our family and congrats on the new Toyota.

Consumer response

😁

Dusty was very easy to work with, and helped us find

Dusty was very easy to work with, and helped us find exactly what we were looking for despite it being a very busy Saturday at the dealership. Thanks, Dusty!

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience with us and for highlighting the excellent service you received from Dusty! We're delighted to hear that Dusty made your visit to our dealership a positive one, even on a busy Saturday. At Toyota of Gladstone, we understand the importance of finding the perfect vehicle, and it's fantastic to know that Dusty was able to assist you in finding exactly what you were looking for. We'll be sure to pass on your kind words to Dusty, as we know he'll be thrilled to hear your feedback. If you have more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us!

We had narrowed our search for a car down to two SUVs.

We had narrowed our search for a car down to two SUVs. Totally confused how to choose the best fit for us we went to Gladstone Toyota. I am so happy we did. Dusty was our salesperson. He actually tried to help us do what was right for us whether he was the one to sell us a car or not. He was so easy to talk to and was not in a hurry with us. He tried to lead us to everything we wanted and needed in our car. We ended up getting a Lexus from another dealership but want to thank Dusty for helping us on our journey to the right car for us at this time. Also thank the other kind and helpful people at Gladstone Toyota.

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Dealer response

Thank you for sharing your recent car-buying experience with us. We appreciate your visit to Toyota of Gladstone and your kind words about our salesperson, Dusty. It's wonderful to hear that Dusty provided you with such helpful and considerate assistance during your search for the right SUV. We take pride in our team's commitment to helping customers make informed decisions that suit their needs, even if it means not purchasing a vehicle from us. We're delighted that Dusty was easy to talk to and took the time to understand your preferences. Your satisfaction and finding the perfect car for your needs are what matter most to us. We understand that you ultimately found a Lexus at another dealership, but we want to express our gratitude for considering us in your car-buying journey. Should you ever need assistance or have questions in the future, please don't hesitate to reach out. We're here to help. Thank you for your kind words, and we wish you many enjoyable miles in your new Lexus!

Very helpful sales person, it was an enjoyable

Very helpful sales person, it was an enjoyable experience. Emileigh was a pleasure to work with

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share your feedback with us. We're delighted to hear that your experience was enjoyable and that Emileigh, our salesperson, was able to provide you with helpful assistance. Customer satisfaction is our top priority, and we're thrilled that Emileigh made your visit to our dealership a pleasure. We'll be sure to pass along your kind words to her, as we know she'll be delighted to hear your feedback. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us!

All the employees of Toyota of Gladstone were super

All the employees of Toyota of Gladstone were super friendly and helpful, especially Manny. I highly recommend them for your next vehicle purchase!

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Dealer response

Thank you for taking the time to share your positive experience with us at Toyota of Gladstone. We greatly appreciate your recommendation and are delighted to hear that all our employees, especially Manny, provided you with super friendly and helpful service during your visit. Customer satisfaction is our top priority, and we're thrilled to know that our team made your vehicle purchase a pleasant one. Should you have any questions or need assistance in the future, please do not hesitate to reach out. We are here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us!

We had a stellar experience with Toyota of Gladstone.

We had a stellar experience with Toyota of Gladstone. We especially appreciated their prompt attention every step of the way, as well as their honesty and integrity. Eric went the extra mile to answer all of our questions and meet our needs. We never felt pressured but always felt we were in good hands. Many thanks to Eric and the staff who assisted us!

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  • Overall experience 5.0
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Dealer response

Thank you so much for this wonderful story and for the opportunity to help you. Welcome to our family.

Everyone I talked with were friendly and helpful.

Everyone I talked with were friendly and helpful. It was a busy Saturday however I still felt like a valued customer.

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us! We are so grateful to you for allowing us this opportunity. Welcome to our family.