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Toyota of Gladstone

(8,285 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,285 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Brendon Andrews went above and beyond during my truck

Brendon Andrews went above and beyond during my truck purchasing journey at Toyota of Gladstone. I had a ton of questions about options, financing, and service for the vehicle. Brendon was extremely knowledgeable and helped me understand everything Toyota and the vehicle had to offer. He even provided guidance to avoid some painful financing mistakes which ultimately saved me a ton of money. Thanks Brendon! Hero status.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you very much for your business, Brandon!

Manny was exceptional salesperson to work with.

Manny was exceptional salesperson to work with. He’s highly recommended and hope to work with him again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Patrick, thank you!

The dealership is a nice, very comfortable, inviting

The dealership is a nice, very comfortable, inviting place to buy your next vehicle. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your recommendation, thank you!

Nate Young is easy to speak with, helpful and keeps

Nate Young is easy to speak with, helpful and keeps things light during waiting times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!

Confidence, helpful, awesome costumer service totally

Confidence, helpful, awesome costumer service totally happy with everything and with the sales person incredible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Monica, we appreciate your business and welcome to the Toyota of Gladstone family!

Very professional and straight to the point.

Very professional and straight to the point. Everyone was very helpful and honest. I would definitely come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Parker!

Kenny Khzam did a great job on explaining everything and

Kenny Khzam did a great job on explaining everything and made sure all our needs were satisasfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, Steven!

The worst

Tried to buy a car twice from here. Was lied to again last week. Very dishonest This is what makes car salesmen look bad. I am in sales and I would never lie to a potential customer

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Terry, we appreciate your feedback and we apologize that you did not feel like our staff was upfront during your interactions here at Toyota of Gladstone. We value your feedback and would love an opportunity to gather more information to make sure this doesn't hasn't happen in the future. I have searched through our records and do not see any information about your visits. Can you please call or email so that I can get more information on exactly what happened? I can be reached at either Sdustin@ToyotaofGladstone.com or (971) 276-7433. Respectfully - Seth Dustin | Internet Director

Everyone, especially Becca, was very attentive and

Everyone, especially Becca, was very attentive and consistent in communication throughout my entire buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Wonderful sales experience with Lina and Toyota of

Wonderful sales experience with Lina and Toyota of Gladstone! Very professional, organized and competent. We drove nearly 500 miles round-trip for a great deal on a Certified Toyota 4Runner. Check with them if you plan to buy a new or pre-owned Toyota in Washington or Oregon. They will work hard…to earn your business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, thank you!