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Toyota of Gladstone

(8,285 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,285 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Kenny was the best!

Kenny was the best! So helpful in getting my insurance figured out and helped me update my policy.

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  • Overall experience 5.0
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Dealer response

Thank you very much!

Becka was phenomenal.

Becka was phenomenal. Always available. We first had another agent and things really turned around when we got Becka. She was knowledgeable approachable and very responsive! She has been with us noe almost 10 months and has become a friend! The car buying process and paperwork was long and the dealership should have sped that up. We did not even finance and still is took forever.

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  • Overall experience 5.0
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Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Erik and his team was able to get me a Sequoia which I

Erik and his team was able to get me a Sequoia which I had a hard time finding before going to Gladstone. Buying a car is not my favorite thing to do but he made it as seamless as possible!

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

The store was Clean.

The store was Clean. Becka was pleasant and knowledgeable. There was minimal pressure. Overall, a good experience.

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

Dusty Call was straight forward and helpful!

Dusty Call was straight forward and helpful! Shopping for a car didn't feel forced or pushed. Would recommended Toyota of Gladstone to everyone. Absolutely happy with my new Tacoma Off-Road!

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this wonderful story! We look forward to helping your family and friends as they visit with us. Congratulations on your new Toyota and welcome to our family.

I had been looking locally for the style truck I was

I had been looking locally for the style truck I was considering without much luck. While visiting my daughter, she suggested we stop by Gladstone and see what they had and to at least take a test drive. Carl took us under his wing and we went from test drive, to discussing the options, to finding one in transit, to putting my deposit on it. It's been a long time since I purchased a new car and Carl made it easy and the truck arrived early. Carl was great with my family as we picked up the truck and went through the it's details. He was great to hang out with us through long evening wait for finalizing the sale. And the truck is fantastic!

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

Even though the dealership was super busy, I was still

Even though the dealership was super busy, I was still prioritized and felt very taken care of by Emileigh! She was so nice and knowledgeable through the whole process!

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  • Overall experience 5.0
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Dealer response

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

Eric was awesome.

Eric was awesome. Easy to reach, quick to respond. Made everything run very smoothly for us.

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  • Overall experience 4.0
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Dealer response

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

My wife and I came to Gladstone Toyota looking for a

My wife and I came to Gladstone Toyota looking for a truck. We were greeted by Nan the great. She listened, asked a few questions, and led us to what is now our new Tundra. From the salesman/ woman/ person Nan, to the financial lady, Annie, everyone was happy, kind, pleasant and fun to work with. Nan in particular connected with us right away, as if she read us like a book. Selling cars or anything is all about connecting with the customer. A happy client will tell others. I am thrilled to share with anyone of the positive experience we had at Gladstone Toyota. Oh wait, I already have. NAN—> YOU ARE THE BEST! With gratitude Pat and Laura Philpot

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  • Overall experience 4.0
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Dealer response

This is such a great story and has truly made us smile! Thank you for sharing it with us Pat. We are so thankful to have added you and Laura to our family.

Contacted me about a car I was looking for when one came

Contacted me about a car I was looking for when one came in, with very little markup compared to local dealers. They pushed a lease that it turned out was a better deal for financing but otherwise didn't try to upsell me on anything, all in all a good experience!

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  • Overall experience 5.0
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Dealer response

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.