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Toyota of Gladstone

(8,286 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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This is my first time buying a new car.

This is my first time buying a new car. This is time she helped me buy a car Emileigh Coen. A true professional in his field. thank her very much Val.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

You ask about the dealership but it's really about the

You ask about the dealership but it's really about the people at the dealership. Ernesto was great to work with and made this a great experience. Yes, there is a bit of back and forth with the "manager" but wasn't horrible and was able to quickly get to a deal.

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

I was looking for a specific make, model, trim and color

I was looking for a specific make, model, trim and color combination. John Hill was able to find me the perfect match that was in transit. Once the vehicle arrived, Dean Truong went over all of the features. I hadn't purchased a vehicle in over 18 years so this was a very positive experience. I really enjoyed working with both John and Dean. I would definitely purchase from this dealership again.

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  • Overall experience 5.0
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Dealer response

We appreciate your business and thank you for recognizing Dean Truong and John Hill for their service.

Very good experience.

Very good experience. Everybody especially Nan Vasques was very professional and helpful making whole process very easy.

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  • Overall experience 5.0
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Dealer response

Thank you for your business!

Nan was absolutely incredible!

Nan was absolutely incredible! Got us our dream truck! She was the first sales person out of 20 I talked to while shopping this week and every single of them went overboard to get me to purchase elsewhere. It was an honor to come back and be able to purchase this truck from her. The Sequoia was at the top of my list and I can’t thank her enough for saving that truck for me this week. Thank her again for us! Give that lady a raise! 🙌

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  • Overall experience 5.0
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Dealer response

Jay, thank you for your business as well as your raving review about working with Nan Velasquez! We appreciate the business.

An excellent experience.

An excellent experience. Ernesto and his colleagues offered knowledge, accommodation, and patience. A capable representation for Toyota.

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  • Overall experience 5.0
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Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Had a good time at dealership all my questions were

Had a good time at dealership all my questions were answered and nan showed me some stuff about the car and how to use it

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  • Overall experience 4.0
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Dealer response

Thank you very much!

Easy transaction all the way around.

Easy transaction all the way around. Would definitely recommend them to anyone in the market for a new car.

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  • Overall experience 5.0
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Dealer response

We appreciate it, Doug!

We have purchased several different vehicles from this

We have purchased several different vehicles from this dealership. Their team is always top notch. I have had several bad experiences with other dealerships in the Portland area... Gladstone Toyota and Toyota of Broadway are my preferred dealers in this area. Eric K. did an excellent job getting me into my Jeep. Thanks again Toyota!

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  • Overall experience 5.0
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Dealer response

Thank you for your business (again)!

Consumer response

Honestly, I know where to go if I ever need another car. Thanks again!

Amazing service from the sales associate and manager.

Amazing service from the sales associate and manager. I didn’t feel pressured to buy, and they were able to help me get the vehicle I want at the price I could afford.

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  • Overall experience 5.0
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Dealer response

Branden, we appreciate your business. Thank you!