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Toyota of Gladstone

(8,289 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Emileigh was immediately responsive and clearly

Emileigh was immediately responsive and clearly interested in matching me with the car I wanted. I took a chance by flying down to the dealership the day after speaking with Emileigh. The car was there and in the condition I was promised. The transaction was quick and painless. I would happily deal with Emileigh again!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much for this wonderful story! We are honored that you came all this way to work with us, please let us know if you need anything at all and welcome to the Toyota of Gladstone family.

My experience with Eric Kalik was outstanding.

My experience with Eric Kalik was outstanding. My experience with Toyota of Gladstone was excellent.

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  • Overall experience 4.0
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Dealer response

Thank you for your business!

A lot of the sale could have taken place over the phone

A lot of the sale could have taken place over the phone or online and saved time and driving.

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  • Overall experience 4.0
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  • Shopped for a new car
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Dealer response

We appreciate your business and we agree 100%! That is why we have the Express store on our website, to save you time at the dealership.

Update on review

I had a bad experience with this dealership and they reached out after to help correct the problem. They were very professional. Thanks Seth. They seriously asked questions so they could solve the problem I had.

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  • Overall experience 4.0
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  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Mike, thank you for allowing us the opportunity to help out. We absolutely value you as a customer and hope our recent interactions show that to you. Thank you very much for being a Toyota of Gladstone customer! We appreciate you. Respectfully - Seth Dustin

JC, Nan, and John did an excellent job providing

JC, Nan, and John did an excellent job providing information and allowing me time to process it and make a decision on a car. Great service, easy to work with, reasonable prices!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Eric was great!

Eric was great! Very responsive, personable, and willing to help! I would recommend him to anyone looking for a new car.

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  • Overall experience 5.0
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Dealer response

Alex, we appreciate your business.

We were very pleased with the overall experience at

We were very pleased with the overall experience at Gladstone Toyota. JC, the sales person, was knowledgeable, patient and accommodating. Muhammad, sales manager, worked hard to put together a challenging deal. Coming in with a high credit rating, we are disappointed with the financing through Toyota Financial.

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  • Overall experience 4.0
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  • Shopped for a used car
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Dealer response

We appreciate your business and can understand your frustration with the current rates being offered. After all of the years of 0% offers it is an adjustment for all of us. Hopefully, as inflation has started to fall inline the fed will start lowering rates later this year. Fingers crossed!

I drove almost 3 hours to purchase my new Toyota Tacoma.

I drove almost 3 hours to purchase my new Toyota Tacoma. I was highly impressed with the sales person and the finance person. I found both very professional and went out of their way to be helpful with my purchase. Bobby answered all my questions and I enjoyed working with him.

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  • Overall experience 5.0
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Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

Nate was incredible from our first meeting with him!

Nate was incredible from our first meeting with him! I felt listened to and he helped find the exact RAV4 that I wanted down to the color! He kept me well updated and was always available to speak with. I highly recommend him!!!! Nate was awesome!

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  • Overall experience 5.0
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Dealer response

Thank you so much for this wonderful recommendation of Nate, he is a family favorite for sure. Congrats on your new Toyota and please let us know if you need anything at all. Welcome to the family.

Great experience!

Great experience! Love my car. The salesperson was extremely helpful without being pushy. Once again, LOVE MY CAR.

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us! Welcome to our family and please let us know if you need anything at all.