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Toyota of Gladstone

(8,289 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Maricela is awesome!

Maricela is awesome! I have switched to buying cars over the internet via email and text. I have been looking for 4Runner but could not find one and settled on a Tacoma. Maricela was very responsive and had a high level of costumer service through the whole process to complete the deal. The level of engagement over text and email was much appreciated. I arrived at the dealership to pick up the Tacoma and saw the 4Runner Limited I really wanted. Maricela quickly pivoted to show me the 4Runner and made the deal happen. While we were waiting for finance she sat with me and visited. Maricela is a super nice, kind human. The world needs more Maricela’s. She single handedly made me a super fan of Gladstone Toyota and I will definitely tell others about her and my experience with the dealership. Thanks for marking the car buying experience so great! Few dealers really try to do that any more!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you very much for your business, and for trusting us to honor our commitment to purchase your BMW! When customers are direct and straight forward like you are it makes the whole process and experience much smoother for all involved. We appreciate you for it!

Kind and not pushy .

Kind and not pushy .. fast and knowledgeable about cars and the market which is appreciated

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We appreciate your feedback!

Marco was wonderful with helping me get set up with

Marco was wonderful with helping me get set up with Toyota Connection and understanding how it works. He also put my new license plates on the vehicle.

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  • Overall experience 4.0
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Dealer response

Thank you, Langdon!

Great experience!

Great experience! Was looking for tacoma like that for a long time and got lucky to finally found it. The Toyota of Gladstone Crew was helpful since first message with them which as important for me due to fact I had to pickup truck over 1200 miles away!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Daniel, thank you for your business, and welcome to the Toyota of Gladstone family!

Great people here at gladestone toyota, I enjoyed my

Great people here at gladestone toyota, I enjoyed my experience purchasing through guys and will gladly recommend to family and friends to come check them out!

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  • Overall experience 5.0
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Dealer response

Thank you very much!

Nice person friendly make me feel like home I Strongly

Nice person friendly make me feel like home I Strongly recommend Gaston Dealership I’m really happy with the service

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  • Overall experience 5.0
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Dealer response

We appreciate your recommendation, thank you!

Purchasing my vehicle was the best experience.

Purchasing my vehicle was the best experience. Becka & John were great. Just went to see what my trade in was worth & to test drive my vehicle. After losing my husband not even a week they both helped me through the experience. Thank you

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  • Overall experience 5.0
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Dealer response

Thank you very much!

Had a great experience getting our new Highlander, as

Had a great experience getting our new Highlander, as Eric was personable, very helpful, and even kept us laughing much of the time. Certainly rates as the best new car buying experience we've had.

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  • Overall experience 5.0
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Dealer response

WOW! Thank you so much for sharing this with us, we are so thankful for allowing us the opportunity. Welcome to our family.

Received awesome service from Nan and Gladstone

Received awesome service from Nan and Gladstone dealership! Will be happy to continue coming to Toyota in the future!

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  • Overall experience 5.0
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Dealer response

Thank you so much Kelly! We are so happy you came so far to work with us, it was a pleasure, please feel free to reach out with any questions. Welcome to the family.

Ask for Omar!

Ask for Omar! He is so communicative, patient, and welcoming. He took care of us throughout the whole car buying process and even after, he checked in. Everyone at this location greeted us and did their best to help us build a deal that worked for us. I am a Toyota person and I will continue to be due to the staff and their professionalism and customer service.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you so much, Christine! We are so proud to have added Omar to our team, he is a great asset and we are even more proud he was able to provide you with such a wonderful experience. Thank you for joining our family.