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Toyota of Gladstone

(8,291 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Overall great buying experience, I would highly

Overall great buying experience, I would highly recommend. I worked with Becka to purchase a ‘23 Tacoma TRD OR Lunar Rock, and she was very helpful and responsive. My situation was unique as I was living out of state when ordering the truck, so did everything over the phone. Unlike some of the other dealers in the area, they do not mark up their vehicles, some tried marking up the vehicle $3K which is a terrible long term business model. I paid MSRP and when the first truck I got the spec sheet for had a few add-ons I didn’t want, Becka sent me another truck built the way I wanted right away. When I got to Oregon to pick up the truck, there was nothing that I wasn’t expecting. The truck I ordered was the one I got, and the price I got was the one I paid. Due to my unique living situation and state residency there was some additional paperwork I had to do, and their financial folks helped me out with all of it without issue. Overall there was never any kind of pushy, aggressive, or otherwise negative sales tactics. Toyota of Gladstone runs a very good business and I will return the next time I need a new car.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you so much for sharing this amazing story with us. Thank you for coming all this way to work with us, we know you have a lot of options and it is greatly appreciated. Welcome to our family.

Rebecca was very professional and helped me find the

Rebecca was very professional and helped me find the right car for me and was available fir my many questions about the Toyota rav4 that I purchased with Gladstone Toyota, I would Definately recommend Rebecca and Gladstone Toyota fir the service I received, ty so much

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  • Overall experience 5.0
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Dealer response

Thank you so much Peace! Please let us know if you need anything further and welcome to the TOG family.

Bobby was really helpful and friendly.

Bobby was really helpful and friendly. Made the whole process smooth and easy. If I ever find my self shopping for a Toyota in the future. Il be contacting boby.

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  • Overall experience 5.0
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Dealer response

Thank you Jordy! We look forward to seeing you again in the future, welcome to our family.

June 3, 2023 We just bought a RAV-4 from Gladstone

June 3, 2023 We just bought a RAV-4 from Gladstone Toyota as we value dealing with local business and service entities. We bought this vehicle specifically to install hand driving equipment. But the battery went dead as we wait for the equipment. Gladstone Toyota sent out as part of their customer service a repair truck to recharge the battery. We then drove it in to have it checked for possible replacement. They totally recharge the battery; gave us courtesy LYFT rides home and back to get the car; then gave us a FREE coupon to get our car washed at WASHMAN down the street - another local vendor. This has been quite and ordeal getting the hand driving equipment, but Gladstone Toyota really stepped up and has made this challenging journey just a little bit easier. Thank you, Gladstone Toyota.

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  • Overall experience 5.0
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Dealer response

Thank you very much, we appreciate you!

Very clean impressive facility.

Very clean impressive facility. Super accommodating, with a lot of inventory. The whole process of purchasing a car was very quick and simple.

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  • Overall experience 5.0
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Dealer response

Thank you, Rocky! Congrats on the new Toyota please let us know if you need anything at all.

Alberto made finding the car we wanted at the price we

Alberto made finding the car we wanted at the price we could afford a breeze! From texting price guarantee’s on multiple cars when asked, to staying 7.5 hours after his shift ended to make sure we got the car we wanted. Even when it took an hour to decide on color. He is very knowledgeable, and didn’t hesitate to get answers on any questions no matter what they were. It was easy to see they are the cheapest in Oregon by far! He wasn’t annoying or pushy either like most car salesman I’ve dealt with. When I told him what I wanted over the phone, he gave me a few links and wanted us to come up to check some cars out, but he understood since we were over an hour away that we wanted to do the least amount of driving. When we finally came to an agreement on price on two cars and decided to go up to the dealership, he was very welcoming and not pushy in any way. We were greeted with water and allowed to relax and take all the time we needed. No rush. I highly recommend Toyota of Gladstone! Just ask for Alberto!

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  • Overall experience 5.0
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Dealer response

Derek, thank you very much for your business, and for your kind words about working with Alberto!

Omar was amazing!

Omar was amazing! The whole experience. I didn't feel pressured. Worth 90+ mile drive.

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Dealer response

Thank you so much Dezirea! We are so grateful to you for coming all this way to work with us, welcome to our family.

She was so helpful and made my experience lovely!

She was so helpful and made my experience lovely! She went out of her way to get me the car I wanted!!!

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  • Overall experience 5.0
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Dealer response

Thank you so much Sara! Congratulations and welcome to the Toyota of Gladstone family.

Kenny Khzam was a most excellent sales rep!

Kenny Khzam was a most excellent sales rep! He was extremely helpful and knowledgeable! If we ever need another new car, he's our guy!

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  • Overall experience 5.0
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Dealer response

Thank you, Chris!

Kenny helped me find EXACTLY what I was looking for, in

Kenny helped me find EXACTLY what I was looking for, in the current vehicle market, that is hard to do!! I got my dream Sienna Hybrid and I couldn’t be happier. Go see Kenny, he will take good care of you. Thank you Kenny!

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  • Overall experience 5.0
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Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!