Skip to main content

Toyota of Gladstone

(8,289 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience with Brendon Andrews.

Great experience with Brendon Andrews. He's friendly, helpful and knowledgable. The whole dealership has a great vibe: clean, modern, and light-filled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

Son personas muy amables, te explican bien, se ajustan a

Son personas muy amables, te explican bien, se ajustan a tu presupuestos, y te ayudan en todo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gracias!

Eric was very kind.

Eric was very kind. He made it possible to have my dream truck. He made sure that I was happy and the people I came in contact was a delight to come in contact with and a really good sense of humor like Eric. Eric also made sure that I understood the features of my truck and if I had any questions to let him know and he would answer any, I would also like to thank Allen for finding me my Truck, both Eric and Allen went out of there way to make sure I had my dream truck. I would also like to thank my finance guy for giving me a good deal. Thank You: Kris Greer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Kris! We are so happy you were able to purchase your dream truck and that you allowed us to help you do it. Welcome to our family, congratulations!

Everyone was friendly and competent.

Everyone was friendly and competent. This dealership is a well oiled machine. Great experience! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Karen, this one made us dance in our chairs! Congrats on that pretty 4Runner and welcome to our family.

Brendon was amazing to work with.

Brendon was amazing to work with. I was thinking bout not even coming in and he took the time to upload video of the truck I purchased to YouTube and I was sold. He was very informative and made the whole transition very smooth! I will for sure be coming back to purchase more cars from Gladstone Toyota and for sure Brendon! Also the sales manager(or maybe finance manager) who I worked with was amazing. He hit my exact number for my trade in and made things very smooth. I wish I could remember his name but he was also amazing to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Kyle! Brendon is pretty great, we're so happy to have him as a part of our Welcome to our family, and we look forward to seeing you again.

Everyone and everything was great.

Everyone and everything was great. The car was ready quickly. Carl was thorough with his explanation of options and patient as tried them myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this wonderful story with us. Thank you for allowing us ti provide you with this exceptional experience. Welcome to the Toyota of Gladstone family.

It was great to go to a dealership and actually find some

It was great to go to a dealership and actually find some cars we could test drive! Liz worked with us to find the right car and we are really happy. The cars looked great on the lot. Our new car was spotless when we drove away with it. Would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Susie Q! Welcome to our family and thank you for joining.

My experience at Toyota of Gladstone was excellent.

My experience at Toyota of Gladstone was excellent. The sales representative, Carl C., was personable, knowledgeable and professional. His post sale vehicle orientation was thorough and greatly appreciated - especially his help with the vehicle technology set-up! The Finance Manager, Emileigh C., actually made the financing process fun! She was very friendly, experienced and streamlined the financing process so it was both easy to understand and time-efficient. The General Manager, David E., made time to welcome me as a new customer and congratulate/thank me as a new Prius owner. Truly a first class experience across the board! Thank you Toyota of Gladstone team for making my new car buying experience a great one! The 2023 Prius is AWESOME! Comfortable ride - handles great - amazing tech and can you say 57MPG!!! I highly recommend the 2023 Prius and Toyota of Gladstone. Andy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow! What can we say Andy? Thank you so much for sharing this with us we are so grateful to you. Welcome to our family and as always anything you need please don't hesitate to reach out. Congrats on the new Prius!

This was the best car buying experience I have ever had.

This was the best car buying experience I have ever had. Brendon was amazing, no pressure but when I was ready to make a purchase, he went all out locating a vehicle that had everything I wanted without going over my stated budget. The trade in offer was very fair. I cannot say enough wonderful things about Brendon, Brian and the team at Toyota of Gladstone. Thank you guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this wonderful story! We are so happy that you allowed us to provide you with this extraordinary experience. Congratulations and welcome to our family.

Liz was a complete star from start to finish!

Liz was a complete star from start to finish! Very helpful and patient with us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

What a great thing to share! Thank you so much we greatly appreciate you.