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Toyota of Gladstone

(8,291 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Everyone and everything was great.

Everyone and everything was great. The car was ready quickly. Carl was thorough with his explanation of options and patient as tried them myself.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you so much for sharing this wonderful story with us. Thank you for allowing us ti provide you with this exceptional experience. Welcome to the Toyota of Gladstone family.

It was great to go to a dealership and actually find some

It was great to go to a dealership and actually find some cars we could test drive! Liz worked with us to find the right car and we are really happy. The cars looked great on the lot. Our new car was spotless when we drove away with it. Would definitely recommend this dealership.

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  • Overall experience 5.0
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Dealer response

Thank you Susie Q! Welcome to our family and thank you for joining.

Becka was amazing to work with.

Becka was amazing to work with. She is very professional and not pushy. She is very knowledgeable about the vehicles and features. I would love to work with Becka again in the future. Overall a very pleasant experience. Worth the drive from Seattle to do business with her.

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us, We are so grateful to for traveling all the way to Gladstone to share your new car experience with us. Welcome to our family.

Willing to negotiate.

Willing to negotiate. Very patient answering all my questions and making the process of buying a new car very pleasant. Becka was thorough, friendly and very professional.

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  • Overall experience 5.0
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Dealer response

Thank you so much for your kind feedback we appreciate you sharing and allowing us this opportunity. Welcome to the fam!

The payment process could be faster.

The payment process could be faster. For instance, Tesla would have all the paper works prepared electronically and ready for signature and that really saves a lot of time. Also pls don’t try to up sell because consumers already know what they want . Liz is superb, she is ready to answer our questions remotely all the time and is extremely responsive .

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  • Overall experience 4.0
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Dealer response

Thank you so much for sharing this with us Maureen we appreciate your honest feedback. Please let us know if you ned anything at all and thank you for joining our family.

It was a pleasure to work with Bobby.

It was a pleasure to work with Bobby. He was knowledgeable and great at communicating with me throughout our purchase process.

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  • Overall experience 4.0
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Dealer response

Thank you so much for sharing this with us and welcome to the TOG family.

Bobby is great but I had a poor experience with the

Bobby is great but I had a poor experience with the service department with no rental as promised

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  • Overall experience 3.0
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Dealer response

Thank you for sharing this with us Gabe. Please let us know if we can help our goal is to provide you with a much better experience then it appears we have and I would love an opportunity to discuss this with you. Charity 503-722-4800

Clean and nice people.

Clean and nice people. Good coffee and I will come back very good. Thanks. Meeting minimum word count.

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

Smooth, quick and easy process over at Toyota of

Smooth, quick and easy process over at Toyota of Gladstone. Liz was great to work with!

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

Liz was excellent!

Liz was excellent! An absolute pleasure to work with. 10/10 for service and knowledge. She went out of her way to land us a deal we could work with. Thank you Liz😎

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulation and welcome to our family.