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Toyota of Gladstone

(8,291 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Cassie helped me to find the car of my dreams!

Cassie helped me to find the car of my dreams! I love my new Rav 4 hybrid! Thanks for making the transaction so easy!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are so happy to have had the opportunity to provide you with a truly exceptional experience, thank you. Welcome to our family and congrats on the new Toyota.

We purchased our Land Cruiser from another state and so

We purchased our Land Cruiser from another state and so everything was done over the phone or computer. Erik was super was super helpful through the process. He made sure everything we needed was done to secure our vehicle and get it to us . We didn’t see the car in person until it arrived by transport. Everything was in excellent condition. Overall great experience.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. We are so grateful to you for trusting us from so far away. Congratulations and welcome to the family.

Nice and knowledgeable.

Nice and knowledgeable. Waiting time was too long! Did not get out of the dealership until 12:30 !

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Wow! Thank you for hanging out with us so late and for allowing us the opportunity. Please let us know if you need anything at all. Welcome to the family.

Cassie was wonderful, I could not have had a better

Cassie was wonderful, I could not have had a better experience buying my first car

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

With a few vehicle delivery dates confusion and wait

With a few vehicle delivery dates confusion and wait time, exceptional attention, professional knowledgeable, service and courtesy were clearly demonstrated by Mr. Manuel Navas. In my initial visit to Gladstone Toyota “Kenny” greeted me and made a wonderful, respectful impression. He made the introduction to Mr. Nava.

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  • Overall experience 5.0
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Dealer response

We appreciate your business, and thank you for your kind words!

It was such an amazing experience.

It was such an amazing experience. Never any kind of pressure. I definitely would recommend Toyota of Gladstone.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We appreciate you!

very good dealership to work with.

very good dealership to work with. finance did a great job and easy to work with. purchased the vehicle from a distance so the service dept was not entered into my decision. dealership rating was.

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  • Overall experience 5.0
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Dealer response

Thank you!

Bobby was a pleasure to work with.

Bobby was a pleasure to work with. He was very responsive and made sure I had everything I needed.

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  • Overall experience 5.0
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Dealer response

Kate, thank you very much!

After having a very bad experience, a Capitol, Toyota and

After having a very bad experience, a Capitol, Toyota and Salem, I went to Gladstone Toyota and was treated like a queen. Everyone was amazing from the time I walked in the door till the time I left very very happy with all the customer service every one gave me 10+ I will return to Gladstone Toyota for future purchases.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you very much, and welcome to the Toyota of Gladstone family!

Shopping for a Toyota Camry either new or certified

Shopping for a Toyota Camry either new or certified pre-owned. Dealership had a good supply of these cars across the entire Camry trim line. Very pleased with my purchase!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us here. We are so grateful to you for allowing us this opportunity and welcome to the Toyota of Gladstone family.