Skip to main content

Toyota of Gladstone

(8,291 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

Want to share your experience with this dealership?

Write a review

Was quick and very accommodating for any of our needs

Was quick and very accommodating for any of our needs that we had while we visited

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us. Congratulations and please let us know if you need anything at all.

The assoctiate was kind, patient, informative and

The assoctiate was kind, patient, informative and prompt. The transaction was less than 2 hrs and I appreciate that. Having been a mid level manager for a large corporation, I would want this person on my team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Pharmerjarmer! Good looking rig you picked up, congrats. Please let us know if you need anything at all.

Manuel is very friendly and compassionate soars man he

Manuel is very friendly and compassionate soars man he always put the customer needs first and try’s to get the best for the customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Martin, we appreciate you sharing this with us. Welcome to the Toyota of Gladstone family.

I bought my first 2022 Venza XLE from Nanliz in August of

I bought my first 2022 Venza XLE from Nanliz in August of 2022. Unfortunately she was totaled in an 8 car pile up in February 2023. She was still drivable and my insurance didn’t say it was totaled until end of May. The same day I found out it was totaled Nan started looking at available car options, and she was on vacation! The next day I went to the dealership to see and test drive a few cars. At the end I ended up with a Beautiful 2023 Venza limited. I love the way it drives. Nan was great in finding cars at different prices ranges. She showed me cars that were less and more than my old lease. I can’t speak for the whole dealership, but everyone that worked on my deal was awesome and Nan was a superstar! Give her a bonus!!! I will continue to take my business to Nan at Toyota of Gladstone even though it’s an hour drive because I am loyal to great people/places :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us Thianna! We are so grateful to have you as a loyal member of the Toyota of Gladstone family. Please let us know should you need anything at all.

I’ve been dealing with Gresham Toyota for about five

I’ve been dealing with Gresham Toyota for about five years and decided to give this dealership a try and I’m glad I did. They were able to get me in a car I wanted and get me into a payment I could manage. I’ll be going back in three years for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Cassie did a great job of locating exactly the 4Runner

Cassie did a great job of locating exactly the 4Runner that I wanted and the whole process went very smoothly. It’s nice to work with someone that listens and does their job. Thanks again Cassie.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business!

The staff very kind and knowledgeable about the car,

The staff very kind and knowledgeable about the car, answered all the questions I need to know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing and welcome to our family.

Very satisfied with the process Manuel was very much

Very satisfied with the process Manuel was very much helpful with the details of the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much. Welcome to the family.

Could not have had a better experience with JC and

Could not have had a better experience with JC and Gladstone Toyota! This is the 2nd vehicle I have purchased from them call me, and would not hesitate to highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this with us and for allowing us the opportunity to earn your business. Welcome to our family.

Nice dealership, nice people , everything was quick and

Nice dealership, nice people , everything was quick and smooth, I will definitely recommend friends and family !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so proud to have had the opportunity to help you Vivian, welcome to our family and please let us know if you need anything at all.