Skip to main content

Toyota of Gladstone

(8,292 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

Want to share your experience with this dealership?

Write a review

Becka was super helpful from my first outreach all the

Becka was super helpful from my first outreach all the way to driving away in my new car. She was very responsive and did everything she could to meet my needs in making a purchase from another state. Her super friendly service that made my experience so positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business, and welcome to the Toyota of Gladstone family!

The experience buying my new car was very good.

The experience buying my new car was very good. My salesman, Bobby was excellent explaining all the features of my new car. My follow up visit two days later was very informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share this with us. We are so grateful you allowed us the opportunity to earn your business. Welcome to our family.

Raul was very friendly and patient with us, even when we

Raul was very friendly and patient with us, even when we came back the next day to finish up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Arkhat! Welcome to the Toyota of Gladstone family.

Marco was Awesome to work with.

Marco was Awesome to work with. The negotiating was a headache. They knew our budget and kept offering higher.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us and for being patient with us while we worked through the numbers. Welcome to the Toyota of Gladstone family.

They went above and beyond to get me into a reliable

They went above and beyond to get me into a reliable vehicle within my budget. I will definitely be coming back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Brittany! We are so happy to have had the opportunity to help you, welcome to the Toyota of Gladstone family.

Lina was very easy and understanding.

Lina was very easy and understanding. Helpful too. Toyota of Gladstone has great caring staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so thankful to you for the opportunity, welcome to the family.

Eric was great helping me secure our sequoia.

Eric was great helping me secure our sequoia. He was very responsive and patient, putting up with my many questions. We would use him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Mike! We are so happy that Eric was so helpful, welcome to the family.

Overall, an easy and efficient used-car purchase

Overall, an easy and efficient used-car purchase transaction. No nonsense negotiation. Nate was knowledgeable, friendly, and easy going.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, we greatly appreciate your business!

Did not think they would be able to make deal that would

Did not think they would be able to make deal that would work for us but they did!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kevin, thank you for giving us a chance and we are happy to hear that it worked out! Thank you!

They helped us out right away when we showed up and we

They helped us out right away when we showed up and we really appreciated that and totally understood what we were looking for and made car shopping very easy for us especially since it was our first car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Luis & Anjee, thank you for your business!