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Toyota of Gladstone

(8,293 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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JC and the Dolf at Toyota of Gladstone were absolutely

JC and the Dolf at Toyota of Gladstone were absolutely fantastic. I will definitely be recommending them to everyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate that, thank you!

After meeting Bobby, I knew he would be the one to help

After meeting Bobby, I knew he would be the one to help me get my dream car. He was always so friendly and communicative with every step of the process. I will definitely be sending everyone I know who is looking for a car to Bobby!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Diana, thank you for your business and for your kind words about working with Bobby Sites!

Had some me questions about the Toyota Prius Prime

Had some me questions about the Toyota Prius Prime Limited. Spoke with Wendel in Sales and he was AMAZING! Answered & explained every question that I asked. Sooooooooooooo very knowledgeable! What an asset to Toyota of Gladstone, OR Wish we had him here in Washington State.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you Lucy!

Bobby was wonderful to work with!

Bobby was wonderful to work with! Very knowledgeable and no pressure. I would definitely buy a car from Bobby @ Gladstone Toyota again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

Bobby Sites was wonderful to work with! Very knowledgeable and no pressure. I would definitely buy from Bobby again!

Consumer response

Great job Gladstone Toyota!

Erick was knowledgeable and very responsive.

Erick was knowledgeable and very responsive. He kept up answering all of our questions and doing so in a timely manner. He has a great deal of experience gave us confidence in our dealings with him. We highly recommend him to the dealership and it's customers.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

I recently purchased a 2013 Kia Rio from Gladstone Toyota

I recently purchased a 2013 Kia Rio from Gladstone Toyota and my experience has been nothing short of disappointing. I traded in my 2016 Toyota Tacoma for the Kia, hoping to downsize and get some cash back. While I initially felt that I received a fair value for my truck, I have since encountered multiple issues with the Kia. Within the first few months of owning the vehicle, I experienced an engine misfire and had to take it to an auto parts store to replace the ignition coil. Three days later, the car lost all power and stopped moving. After hours of attempting to fix it on the side of the road, I had to have it towed back to my house. Upon further inspection, I discovered that the catalytic converter was clogged and needed to be replaced - an expensive repair. I understand that the vehicle was purchased "as is," but I am deeply disappointed that a reputable company like Toyota of Gladstone would sell a vehicle that was clearly not in good working condition. I would have expected at least some general maintenance to be performed before the sale. When I reached out to the finance manager for assistance, I was met with a swift and unhelpful response, which only added to my frustration and disappointment. As a loyal customer of Toyota, I expected better service and quality from a company associated with the Toyota brand. It is disheartening to see such a reputable company sell a vehicle that is not up to par. I hope that Gladstone Toyota takes responsibility for the quality of the vehicles they sell and prioritizes customer satisfaction above all else. A car with Toyota of Gladstone dealer plates breaking down on the side of the road is simply unacceptable, and it does not reflect well on the Toyota brand as a whole. I strongly encourage anyone considering purchasing a vehicle from Gladstone Toyota to think twice and consider other options before making a decision.

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  • Overall experience 1.0
  • Does not recommend this dealer
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I appreciated the friendly, professional staff and all

I appreciated the friendly, professional staff and all the help that was given me to get me into my new car

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  • Overall experience 5.0
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Dealer response

We appreciate your business, Jess. Thank you!

We had a great experience shopping for my new truck and

We had a great experience shopping for my new truck and trading in my old car. Brendon was very kind, knowledgable and was able to help facilitate with the finance department for us.

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  • Overall experience 5.0
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Dealer response

We appreciate your kind words about working with Brendon Andrews, and thank you for your business!

The service I received purchasing a new vehicle was

The service I received purchasing a new vehicle was efficient and friendly. The sales rep, Nan was quite knowledgeable. Thanks so much!

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  • Overall experience 5.0
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Dealer response

Thank you very much for your business!

Hassle free interaction and great service.

Hassle free interaction and great service. Was worth the 5 hour drive to get our new Truck!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you very much!