Toyota of Gladstone

Very respectful helpful loved working with him, knows his job and is a good communicator

We had a wonderful sales person. Spent a lot of hours with us. Raul helped us find the car I wanted and could afford. He did so in a patient and considerate manner which I am very grateful for. There was a second fob which he located and mailed to me. A pleasant phone call to let me know the fob was on the way and asked if there was anything else I needed. The dealership was wonderful in helping my daughter and I navigate the financing and all the paperwork. I will not hesitate to send anyone to Toyota of Gladstone.

Salesman Bob Peterson was very professional & patient throughout as we changed our preferences! Highly recommend!

Eric was so kind, funny, and all around a great guy. Very patient and made everything very easy. If Eric helps you out you know you’re in good hands!

Kenny made the process easy. We're happy with the new 4runner. Thanks again Kenny!

Fantastic experience from all involved from front sales all the way to finance! Special mention; Marco's exceptional customer service! Give that young man a raise!

He is very professional and respectful, made the process very easy. Highly recommend. His ties are killer!

Updated review: Kerry, Service Mgr called me and we discussed the issues we were having. He was kind, helpful, and asked what he could do to make us happy. While we've already moved on to another repair shop, I really appreciated his call and wanting to hear about our experience. The dialogue below was our experience this May, 2023. The updated rating is based on our experience with the shop back in January, 2023. The "average" rating for quality of work is specifically because the work they completed for $1200 in January didn't fix the problem. However, I would try this place again. Not sure what's going on with this service department. Been coming here for years, but very unhappy with their service and communication. Had $1200 worth of work done 3 months ago, but car continued to experience same issues. Brought it back and this time they said it needed a new transmission. While the camry is 20 years old, it only had 100,000 miles on it. The cost = $5400. They said they couldn't give me a printout of the tests that were run because they were trying to hurry since we were waiting. Heather said she would send me the printout so I could determine if I wanted to pore more money in to the car. never got the printout, called and emailed; left several messages for Heather and for the service manager. No response to any of them. Was planning on purchasing a new car, but don't want to buy when the service department is lacking. Taking our business somewhere else.

Everyone was very nice and listened which is super important when you are buying a car

Great people to work with when buying a car. Dealer and sales team was not pushy when buying my vehicle. Highly recommend Toyota of Gladstone to anyone looking for a new vehicle!