Reviews
nice & friendly salesman.
nice & friendly salesman. Financial guy should provide more about vehicle information, warranty level and maintenance coverage
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this with us! We appreciate the opportunity to earn your business and the feedback. We are always trying to improve and grow and your honesty is very helpful.
Wonderful experience.
Wonderful experience. They listened to me and found me exactly the vehicle I wanted. Ernesto was a pleasure to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Stacie! We are so happy we were able to find you the right Rav4 for you.
Manuel was so helpful!
Manuel was so helpful! He was so friendly and made the experience so awesome! I am so happy with my new car and will definitely recommend to friends and family!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for allowing us the opportunity Mina! We are so happy for you and appreciate you joining the TOG family.
Super easy to work with.
Super easy to work with. We called asking about a rav4 hybrid. Nan told us eta of incoming vehicle. 3 weeks later, exactly when she said we purchased the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats Ruby! We are so happy we were able to help! Welcome to our fam and please let us know how we can help.
Everyone was very professional and courtious.
Everyone was very professional and courtious. Whenever we had a question, they were quick to answer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this with us. Please reach out with any needs at all we will be here for you.
The service staff were among the rudest I have ever
The service staff were among the rudest I have ever experienced (Kyle specifically). Will not be coming back...No one in customer service should mock or belittle their customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Friendly and knowledgeable staff made for a pleasant car
Friendly and knowledgeable staff made for a pleasant car buying experience. So happy with Becka and Toyota of Gladstone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Sondra! We appreciate the opportunity to help you. Welcome to the family and please let us know if you need anything at all.
Eric was friendly and patient throughout the buying
Eric was friendly and patient throughout the buying process. I’d buy here again – upfront and no pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Brian! Welcome to the TOG gang and please do not hesitate to reach out with any questions you may have.
Manny and his team were able To get us a Highlander
Manny and his team were able To get us a Highlander Hybrid faster than we had anticipated. The process was fairly smooth and they explained the pros and cons of leasing versus financing for us. We are happy with our new car. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and welcome to the Toyota of Gladstone.
Straight forward pricing, but significant markup with
Straight forward pricing, but significant markup with questionable value packages. Actual purchase process was probrably as good as it gets. Ricardo was super supportive throughout the process and was great about walking me through all the features listed as well as setting up my phone and Toyota app!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Stephen, we appreciate your business!