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Toyota of Gladstone

(8,280 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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From beginning to end, the smoothest purchase I've ever

From beginning to end, the smoothest purchase I've ever experienced. Everyone was phenomenal. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Rafaell! We are so happy to have had the chance to help you. Welcome to our family.

The staff in this dealership are very helpful and

The staff in this dealership are very helpful and friendly. All the experience was amazing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Erick! We are so happy to have been able to help. Please let us know if you need anything at all. Welcome to the family.

Everyone that I had the pleasure of working with made

Everyone that I had the pleasure of working with made this this a very memorable day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business!

The dealership was clean and made picking up my car easy.

The dealership was clean and made picking up my car easy. I got a difficult-to-find car but Manny kept me informed throughout the process. Manny was kind, helpful, and responsive to questions, and a nice person to interact with. He took the time to teach me about the car before I drove away. David helped me get the best percentage for financing, and helped make the signing of the paperwork seamless and easy. Everyone I directly interacted with was friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sarah, thank you for your business, and welcome to the Toyota of Gladstone family!

Sam was amazing.

Sam was amazing. She called me a surprise Tundra available and I bought that day!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Tundra! We are glad Sam was able to help you out.

This is the third Toyota that we have purchased over the

This is the third Toyota that we have purchased over the years from this deslership.-and they hav always excelled in customer service. Our buying experience this time exceeded all expectations. The professionalism of Becka and John was Customer centered and we could not have been happier. Also, Kristin in finance was exceptional. Indeed, all three exhibited and demonstrated the values of Toyota and were outstanding as spokespersons for this great company and its products.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dave, thank you very much for your return business. We really appreciate it!

A good experience, I applied online and reduced my time

A good experience, I applied online and reduced my time at the dealership down to an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us Dave! Congratulations and Welcome to the Toyota of Gladstone family!

Cassie and the dealership were great!

Cassie and the dealership were great! Everyone was very helpful and friendly. Cassie did very well for her first sale! 😉

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jen, thank you for your business and we hope you are loving your new Toyota!

Marco came highly recommended to me and I was not

Marco came highly recommended to me and I was not disappointed at all! He was very friendly, fun to work with, and knew his stuff. I would highly recommend him to anybody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and business. Thank you, Abigail!

I just had an excellent experience while buying a car at

I just had an excellent experience while buying a car at Toyota of Gladstone. Everyone I dealt with was courteous and helpful. I particularly want to commend Eric Kalik, Cierra Woods and Emileigh Coen for their kind assistance (without pressure)!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!