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Toyota of Gladstone

(8,280 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Straight forward pricing, but significant markup with

Straight forward pricing, but significant markup with questionable value packages. Actual purchase process was probrably as good as it gets. Ricardo was super supportive throughout the process and was great about walking me through all the features listed as well as setting up my phone and Toyota app!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Stephen, we appreciate your business!

Good place to buy a car.

Good place to buy a car. Sales person was nice and has a good customer attention

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much!

Eric was very helpful in helping us secure the double cab

Eric was very helpful in helping us secure the double cab Tacoma we were looking for! Couldn’t have done it without him! First time buying a new car and he made it simple and was up front and didn’t give us any of the high pressure tactics we’ve experienced elsewhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Dylan, we appreciate your business, and congratulations on your Tacoma purchase!

Wendal was amazing!

Wendal was amazing!! I’m grateful how easy it was for us to buy a camry with his help! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your business! We appreciate it.

They all showed great care in what they do.

They all showed great care in what they do. Ernesto, Sam, and Momo are some of the best you will find anywhere! I highly recommend Gladstone Toyota and crew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Eric has been really helpful and prompt with the

Eric has been really helpful and prompt with the responses. Had a great experience at Toyota Gladstone 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your business and welcome to the Toyota of Gladstone family!

Manny was amazing!

Manny was amazing! From the moment we met him, he seemed to have our best interests in mind. He was also very personable and knowledgeable about the vehicle. He kept us updated through texts. He seemed genuinely happy for us. David was also very helpful in financing. He had clear explanations and made the process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for sharing this with us Sheryl! We are so happy you allowed us the opportunity to help create this wonderful experience for you. Welcome to our family and please do not hesitate to let us know if you need anything at all!

Manny did an excellent job in obtaining our 2022 Toyota

Manny did an excellent job in obtaining our 2022 Toyota Venza quickly. Highly recommend him and Toyota of Gladstone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much James! We are so grateful to you for allowing us the opportunity to help you find the right Venza! Welcome to our family and please let us know if you need anything at all.

Lina was great, helped answer all my questions, and

Lina was great, helped answer all my questions, and smoothly moved me through the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much Trace! Please let us know if you need anything at all and Welcome to the TOG family!

I had a wonderful experience.

I had a wonderful experience. Everyone was so helpful and kind. They were able to get me in a car even though I have low credit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the opportunity to help! I am so happy we were able to do so. Helping folks is one of the most rewarding parts of the day! Welcome to the Toyota of Gladstone family.