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Toyota of Gladstone

(8,283 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Lovely experience.

Lovely experience. Patrick was no pressure and very helpful. Have already referred our son to him purchase his Rav However the process was much toooooo long to get transaction complete

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Carol, thank you very much for your business, and welcome to the Toyota of Gladstone family!

Becka was great at getting us the RAV4 prime and the

Becka was great at getting us the RAV4 prime and the whole buying process was fairly quick and painless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, Megan!

Becka was very helpful to us.

Becka was very helpful to us. She works very hard, nice, patient and professional! I would recommend her to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business!

Straight forward, easy to work with team.

Straight forward, easy to work with team. No issues making a deal and the car showed up a few weeks ahead of time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate the opportunity to help out!

Nan provided excellent customer service.

Nan provided excellent customer service. She was very communicative and helpful along the way, making car buying simple. Thank you Nan!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing Nan for doing a good job, we appreciate you!

Samantha was great!

Samantha was great! Dealership was busy but working hard to assist everyone. My only complaint would be how long it took to get the car detailed, but we got it done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

I have purchased many cars over the years, and this was

I have purchased many cars over the years, and this was by far the best experience I have had. (Not counting the 1961 Opal Rekord I bought from my brother in 1974.) Our salesperson Daniel was thorough and low pressure at the same time, and complete with a good sense of humor. Final closing was quick and no pressure to buy extra things at the end. Perhaps the best finance guy around. Thumbs up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

As new customers of Toyota of Gladstone, our experience

As new customers of Toyota of Gladstone, our experience is limited to our recent car purchase. All of the people working here have been friendly and helpful. Not pushy. Our sales associate Ernesto is a professional. He listened to our needs, under-promised and over-delivered! The store is clean, airy and well-staffed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Charlie, thank you very much for your business, and welcome to the Toyota of Gladstone family!

Sam was a great help with the entire process of buying my

Sam was a great help with the entire process of buying my Tacoma. This was by far the best car buying experience I have had ever! Thanks again to Sam and Charity for their hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Overall good experience given the difficult market.

Overall good experience given the difficult market. Hopefully Ricardo is able to come up with the second key for my Tacoma!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business!