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Toyota of Gladstone

(8,284 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,284 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Friendly, easy to work with, knowledgeable.

Friendly, easy to work with, knowledgeable. Marco is super cool, not pushy, on top of things always. We had great experience here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

The staff are very professional and kind.

The staff are very professional and kind. They took extra care to ensure my comfort with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, Kathleen!

Although I had to wait 3 weeks for this car to come in,

Although I had to wait 3 weeks for this car to come in, the team at Gladstone was so communicative. They gave me updates whenever they had them and were overall awesome to work with. Very precessional and made my first brand new car buying experience perfect, and I got my dream car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Dream Car and thank you for your business!

Carl was great to work with.

Carl was great to work with. He did not pressure us in any way during the buying process. He was very professional but also personable and easy to talk with. I would definitely recommend Carl. Thanks again for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Erik, thank you for sharing your experience working with Carl Chestnut! We appreciate your business.

Great place to purchase a car!

Great place to purchase a car! Amazing service and they sure make you feel welcome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We really appreciate it!

They were really helpful and friendly, and they got

They were really helpful and friendly, and they got things done pretty quickly with how many people were coming in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We appreciate your business, Jenna!

Miguel was amazing.

Miguel was amazing. 11/10 stars. Definitely recommend. Don’t buy anywhere else. Buy from Toyota of Gladstone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Dealer response

11/10 is pretty strong, thank you!

Brandon is best when it comes to attention to details.

Brandon is best when it comes to attention to details. Gave me the best offer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Dealer response

Thank you, Buddhi!

Very easy process.

Very easy process. Erich was very accommodating and easy to work with. As soon as we walked in the door he got attended quickly. He made the transaction very smooth and was willing to work within our budget. We didn’t feel pressured to buy. We got the best car deal we could ever ask for and we highly recommend Erich and Gladstone Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Dealer response

We appreciate your business and thank you for the future recommendations!

Daniel was great!

Daniel was great! Easy to talk to, helpful, courteous, and informative about our new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and welcome to the Toyota of Gladstone family!