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Toyota of Gladstone

(8,283 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Bradley was very friendly, he answered all our questions

Bradley was very friendly, he answered all our questions and was very responsive if he didn’t know the answer he’d ask someone. He patiently guided us seniors how to operate the car via the app. He definitely instilled confidence in the buying process and driving a new hybrid vehicle. I’d definitely refer him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much Jill! We are so happy to have helped you with your new Venza. Congratulations and please let us know if you need anything at all.

Toyota Gladstone was able to get us a GR 86 within a day.

Toyota Gladstone was able to get us a GR 86 within a day. Nice people.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Hannah!

This was the second time I needed them and they got me a

This was the second time I needed them and they got me a car faster than I expected. five stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Helton, thank you for purchasing another Toyota from us!

My experience was smooth and exciting.

My experience was smooth and exciting. It was my first time at a dealership and I believe I got lucky with a good communicator/ sales lady.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Friendly, easy to work with, knowledgeable.

Friendly, easy to work with, knowledgeable. Marco is super cool, not pushy, on top of things always. We had great experience here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

I had a great experience at Toyota of Gladstone,

I had a great experience at Toyota of Gladstone, excellent seller manuel attentive and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Dealer response

Thank you very much!

It was a really good experience fast and easy I would

It was a really good experience fast and easy I would definitely recommend them cool people 😎

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your business, Manuel!

The service was quick, and they helped me find the

The service was quick, and they helped me find the perfect car under my budget! I agree with many others that Carl did not pressure my family and I while searching for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Carl is definitely not pushy and we are glad your family noticed! Thank you very much for your business!

Manuel is a soft spoken, low key salesman.

Manuel is a soft spoken, low key salesman. He was a delight to work with. He made the var buying business tolerable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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Dealer response

We appreciate your business and thank you for your kind words about Manuel's tolerable service!

Carl was terrific to work with!

Carl was terrific to work with! It is the second car we have worked with him on, and especially now with availability an issue, we were lucky to have his follow-up and guidance in procuring a car. Everyone at the dealership was friendly and professional from Seth Dustin to the gentleman who handled our final paperwork. Bravo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your return business.