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Toyota of Gladstone

(8,285 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,285 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Eric was a great!

Eric was a great! He made the process enjoyable and easy. Would definitely recommend Toyota of Gladstone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your business!

Super willing to go the extra mile to make sure customers

Super willing to go the extra mile to make sure customers are satisfied. Very cooperative and listens to and addresses concerns. Excellent customer service. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

You are welcome, and thank you for your business!

During this time when finding a hybrid rav4 is very

During this time when finding a hybrid rav4 is very challenging, I found that Carl went above and beyond to build a relationship even though he didn’t know when I would be able to buy one. Other dealers in the area either added my name to a list and had minimal contact or they didn’t bother trying since they knew I wouldn’t buy a car on the spot. He took the time to talk to me about all the options, made my experience comfortable, and was an absolute pleasure to work with! I absolutely love my car and wouldn’t hesitate sending friends to Carl for their car.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Ani, thank you very much for your business, and thank you for your kind words about Carl Chestnut's service!

Excellent customer service provided by Nan the car

Excellent customer service provided by Nan the car elsewhere were sold above MSRP but Nan sold me at MSRP without taking any advanced amount and gave me an accurate description of the car and got it within a week

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Pratik, we appreciate your business!

Nan was great to deal with.

Nan was great to deal with. She cared about my needs and kept me updated and informed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much Jr! Please let us know if you need anything at all.

This was my first experience of a successful transaction

This was my first experience of a successful transaction in a car dealership. I bought a 2022 Toyota Sienna XLE. Nan worked with us and she was friendly, sweet and helpful. Everything turned out to be less stressful than I thought. Overall, I recommend Toyota and the car dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this Viktor! We are so grateful to you for sharing this with us. Please let us know if you need anything at all. Welcome to the Toyota of Gladstone family.

Very friendly and easy to work with.

Very friendly and easy to work with. The process was very smooth. All I can do is the say thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

You are more than welcome William! Thank you to you for allowing us the opportunity to work with you. Congratulations on your beautiful Camry and please let us know if you need anything at all.

The team at Glandstone Toyota really helped me out.

The team at Glandstone Toyota really helped me out. They gave me the best price for a great car. I can’t tell you enough how much I recommend Kenny and Sammy. They made the experience much more pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this here! What a wonderful review, we are so grateful to you for allowing us the opportunity to help you. Welcome to the Toyota of Gladstone family.

Lina is nice and friendly, she was a good help in

Lina is nice and friendly, she was a good help in purchasing our car. Knowledgeable and gives good information regarding the car. Thanks to her we got the perfect car we needed that suits us.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much Lisa! Welcome to Toyota of Gladstone family and please let us know if you need anything at all. Congrats on that beautiful Green 4Runner!

Amazing service, the people there made my first car

Amazing service, the people there made my first car buying experience great and I’d recommend them to everybody I know.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Consumer response

10/10 recommended