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Toyota of Gladstone

(8,285 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,285 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Very clean and inviting- we felt very welcomed.

Very clean and inviting- we felt very welcomed. We loved the music. The location is very convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Andrea! We are so grateful you chose us to help find the right vehicle for you. Welcome to the Toyota of Gladstone family.

Raul was really friendly and helpful, and the whole

Raul was really friendly and helpful, and the whole process didn't take very long. I'm very happy with my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Toyota truck and thank you for allowing us the opportunity to share this experience with you. Welcome to the Toyota of Gladstone family.

Every person I spoke with was very helpful & sympathetic

Every person I spoke with was very helpful & sympathetic about my situation - getting hit & my car getting totaled. I’ve never purchased a new car before, everyone was patient with my many, many questions. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Shawnee! We are so very happy to have been able to assist you and are honored to have been a part of the purchase of your first new car! Welcome to the Toyota of Gladstone family.

Excellent car buying experience!

Excellent car buying experience! With the shortage of new vehicles on tge market, Jonathan went above and beyond to find the perfect car for me. Went as far as to trade a more expensive vehicle with another dealership to get me the car I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this us! We are so grateful to you for allowing us the opportunity to help you. Welcome to the Toyota of Gladstone family and please let us know if you need anything at all.

I had a great experience with Lina at Toyota of Gladstone

I had a great experience with Lina at Toyota of Gladstone - She was very kind and professional, and she did a great job helping me find and purchase the car I wanted. I've had excellent service from everyone at Toyota of Gladstone, and I would definitely recommend them for your next Toyota purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much Russell! Congrats on your new Toyota and welcome to the family!

We had a great experience both times at the Gladstone

We had a great experience both times at the Gladstone Toyota facility. Manuel was awesome to work with and very knowledgeable! Dave in financing was awesome, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share this and for allowing us the opportunity to help you. We know that you have a lot of choices and we appreciate that you chose us. Welcome to the Toyota of Gladstone family.

Sales person was great!

Sales person was great! Smooth transaction from start to finish! Would definitely recommend to anyone purchasing a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Mikey! Welcome to the family and please let us know if you need anything at all.

Amazing people and amazing protection plans.

Amazing people and amazing protection plans. 100% recommend anything they offer. Willing to go the extra mile to make things right for you as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this wonderful story! We are so happy that you had such a wonderful time with us, we had a wonderful time with you as well. Please let us know if you need anything at all. Welcome to the Toyota of Gladstone family.

Amazing service, great management.

Amazing service, great management. Would recommend to anyone to come up to Toyota of Gladstone and purchased a car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to help you. Please let us know if you need anything at all/

I like the seller Kenny I always recommend it👌Love

I like the seller Kenny I always recommend it👌Love Toyota Gladstone is the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much Niemi! We are so happy to have added you to the Toyota of Gladstone family. Welcome and please let us know if you need anything at all.