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Toyota of Gladstone

(8,288 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Came in to shop/ price out a new truck.

Came in to shop/ price out a new truck. The salesman was helpful with answering questions and working with me to get a payment that fit my budget. Left with a great new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, thank you!

Daniel was Amazing!

Daniel was Amazing! He was very responsive and helped to grab the deal we wanted. David in finance was awesome as well. Everyone was helpful, not pushy and I am very satisfied with my experience with Toyota of Gladstone. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this story with us. Congrats on your new Highlander and welcome to the family. Please let us know if you need anything at all.

Normally car buying is not enjoyable but Gladstone Toyota

Normally car buying is not enjoyable but Gladstone Toyota and especially Eric Kalik made our day a good day. Thanks Eric.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Curtis! We are so happy to have you both visit with us. Congratulations and do not hesitate should you need anything.

Fair price, excellent knowledge, on schedule, good

Fair price, excellent knowledge, on schedule, good attitude, clean and sufficiently large waiting room. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us the opportunity we look forward to you visiting with us again.

Excellent customer service provided by Ernesto & Seth.

Excellent customer service provided by Ernesto & Seth. Thank you very much for the great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Trish! We are so happy you chose to visit with us. Welcome to the Toyota of Gladstone family.

Muchas gracias Manuel por la ayuda muy contento por el

Muchas gracias Manuel por la ayuda muy contento por el servicio y por todo aquí

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Gracias!

Amazing experience !

Amazing experience ! Kind and supportive staff with tons of knowledge. They really feel like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with is! We are so happy to have you as a part of our loyal family.

Super smooth, did not feel pressured into doing something

Super smooth, did not feel pressured into doing something we didn’t want to do. Overall an awesome experience. Everything was super quick and everyone was super nice and understanding of everything we were concerned about or what we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kristy thank you so much for sharing this with us. We are so happy that Bradley was able to provide you with the patience it takes to provide a customer with a comfortable environment to make fully informed decisions. Congrats and welcome to our family.

Great place to buy a car working with Bradley was awesome

Great place to buy a car working with Bradley was awesome he made the buying experiences easy as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review Joe! We are so happy to have had the opportunity to help you find the right car. Congratulations and welcome to the Toyota of Gladstone family.

Ernesto Soltero did an outsatanding job in assisting me

Ernesto Soltero did an outsatanding job in assisting me with my car search. He did not pressure me in anyway to make decisions but only made the process easy by giving me all the information I needed and reassuring me that I was in the best of hands. He was such a fun guy to work with and made sure I was more than happy with my new car! Thank you Ernesto Soltero and Toyota Gladstone for giving me the best 1st time car buying experience I could have had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Jaime! We are so grateful for you allowing us to help you with your first car buying experience. Congrats and please let us know if you have any questions at all. Welcome to our family.