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Toyota of Gladstone

(8,285 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,285 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Carl is outstanding!

Carl is outstanding! I was able to test drive all three possibilities. Carl listened to all my concerns and answered all my questions. With Carl's counsel I choose the vehicle to match both my needs and my wants. Thanks a bunch Carl. It was a delight to work with you.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 4.0
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Dealer response

Thank you so much for sharing this us Karen! We are so happy to have had the opportunity to help you find the right choice for you. Welcome to the Toyota of Gladstone family.

We are so happy with the purchase of our truck.

We are so happy with the purchase of our truck. Carl did a great job making sure that we had all the information we needed to be confident that this purchase was the right one for us!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Harvey, thank you so much for sharing this with us. Congratulations on your new Toyota and welcome to the Toyota of Gladstone family.

Becka did a fantastic job.

Becka did a fantastic job. I am very happy with my purchase and service received.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us. We are so grateful to you for allowing us this opportunity. Welcome to our family.

Daniel was the xxxx!

Daniel was the xxxx!! He was so quick at getting documents I needed to sign sent over, keeping me in the loop about the buying process and making sure I was taken care of. He always made sure I taken care of whether it was grabbing coffee because I was exhausted or letting whoever I was seeing next know what I wanted. Daniel is the best xxxxing car salesman ever! Do your self a favor and use Daniel at Gladstone Toyota. He will make your car buying experience fun and painless, as well as saving you time by helping you out with anything he can!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much Katie! We are so happy to have been able to provide with this truly exceptional experience. Welcome to the family and please let us know if you need anything at all.

The best experience I ever had buying a car!

The best experience I ever had buying a car! Thank you so much for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much Mariam! We are so happy to have had the opportunity to share this experience with you. Welcome to the Toyota of Gladstone family.

It was a great experience getting the truck I’ve always

It was a great experience getting the truck I’ve always wanted. My sales person went above and beyond to set me up and help me through the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much. We appreciate you allowing us to help you. Welcome to the Toyota of Gladstone family.

Came in to shop/ price out a new truck.

Came in to shop/ price out a new truck. The salesman was helpful with answering questions and working with me to get a payment that fit my budget. Left with a great new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

We appreciate your business, thank you!

First, I’d like to recognize Toyota representative

First, I’d like to recognize Toyota representative Ernesto Soltero for providing us with a very well informed Toyota fleet tour of Tacomas. The one thing I value more in business, is a no hassle experience with a tactful/genuine professional. Mr. Soltero provided that guidance&experience. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

Normally car buying is not enjoyable but Gladstone Toyota

Normally car buying is not enjoyable but Gladstone Toyota and especially Eric Kalik made our day a good day. Thanks Eric.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much Curtis! We are so happy to have you both visit with us. Congratulations and do not hesitate should you need anything.

Daniel was Amazing!

Daniel was Amazing! He was very responsive and helped to grab the deal we wanted. David in finance was awesome as well. Everyone was helpful, not pushy and I am very satisfied with my experience with Toyota of Gladstone. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this story with us. Congrats on your new Highlander and welcome to the family. Please let us know if you need anything at all.